Queen's Email Services - Outlook 2002 (XP)
The following advice details how to set up your Outlook 2002 mailer
to work with the University e-mail system. The email name H.Simpson
and the login name hsimpson are used as an example and should be replaced
by your own email name and login name.
Outlook 2000 comes as part of the Microsoft Office Pro suite and you
can obtain this software on a cd-rom from Information Services reception
in the David Bates building.
Begin by selecting Tools -> E-mail Accounts... from
the top menu line. A dialogue box will be displayed as below. Select
the 'Add a new e-mail account' radio button and then click
on the Next button.
You will next be presented with a number of dialogue boxes to complete.
When you have completed a dialogue box you should move to the next one
by clicking on the Next button. The first dialogue box
asks for the server type. Make sure the IMAP radio button
is selected as below and then click on the Next button.
Now enter your personal e-mail settings as in the example below. The
incoming and outgoing server settings should be the same for all staff.
It is recommended that you do not set up Outlook to remember your password
in the interests of security. Before proceeding to the next stage you
must check the advanced settings. To do this select the 'More
Settings' button.
Set the General settings as below then select the Connection
tab..
Make sure the 'Connect using my local are network (LAN)' radio
button is selected then select the Advanced tab.
Make sure the Advanced settings are as below. Note in particular
the 'Server Timeouts' setting which should be set to the maximum
value of 10 minutes to avoid the problem of connections
dropping. The Root folder path setting is the directory on the email
server in which your remote folders are stored. If you previously used
Simeon you need to set Outlook in the same way to allow you to view
your existing remote folders. The setting for ex-Simeon users is the
one shown below otherwise leave it blank. Once completed select the
OK button to complete this phase of the setup.
This will return you to the E-mail Accounts dialogue box as
below. Now select the Next button.
Finally, select the Finish button to complete the setup.
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Finally
You need to make some further adjustments to make Outlook fully operational.
Select Tools -> Options from the top menu line, then select
the Mail Setup tab. The dialogue box below will be displayed.
Make sure the 'Send immediately when connected' box is checked
and then select the Send/Receive... button.
The next dialogue box gives the new mail check settings. If you want
Outlook to check for new mail automatically check the box marked 'Schedule
an automatic send/receive every'. Make sure that the time setting
is a minimum of 10 minutes. If large numbers of users connect
to the server with shorter settings the server may become saturated
with new mail check requests and this adversely affects performance.
One other action is required to improve performance further. Select
the Edit button to change the Send/Receive settings.
By default Outlook will check all your remote folders for new messages.
Since most people only receive email into their inbox there is no point
in checking the other folders. The Send/Receive setting dialogue box
shows a list of remote folders and there is a check box next to each.
If you only receive messages into your inbox make sure that this is
the only box checked as in the example below. Select the OK button
when you have finished. This will return you to the Send/Receive
Groups dialogue box above. Select the Close button
to complete the setup.
Outlook 2002 (XP) should now be ready for use.
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