Queen’s undergraduates are asked to participate in three major student experience surveys at key stages in their academic careers:
- the First Year Experience Survey (FYE)
This is an in-house survey of all first year students on programmes worth 120 CATs points or more. The questionnaire is aligned with the core questions from the National Student Survey. It is reviewed on an annual basis so that additional questions on emerging issues, such as student engagement, can also be included. The FYE provides the University with a systematic and longitudinal view of the first year student experience and is a leading indicator of student satisfaction. The Survey is conducted online, normally in February and March each year.
- the Second Year Experience Survey (SYE)
This is an in-house survey of all second year students on programmes worth 120 CATs points or more. As with the FYE, the questionnaire is aligned with the core questions from the National Student Survey. It is reviewed on an annual basis so that additional questions on emerging issues can also be included. In 2014, the University participated in the Higher Education Academy’s United Kingdom Engagement Survey (UKES) and questions on student engagement were included in the SYE. By arrangement, the SYE 2015 also included these questions although the University is not a formal partner in the UKES 2015. The SYE provides a leading indicator of student satisfaction and a longitudinal view of the second year student experience. The survey is conducted online, normally in February and March each year.
- the National Student Survey (NSS)
The NSS is an annual survey of final year undergraduates and allows them to have their say about their time at university. It was introduced by the funding bodies in 2005, primarily to help prospective students decide on courses and universities. Key results are published on the Unistats website and contribute to a university’s position in league tables. The Survey is conducted by the market research organisation, Ipsos-MORI, normally between early January and late April. The Survey is online in the first instance, with postal and telephone follow-up.
The results of the surveys are sent to Schools and academic-support services and also to senior University committees, normally in late August or September. Deans and Directors of Academic-Support are responsible for ensuring the results are properly considered and acted upon.
If you have any queries about the results or would like help interpreting or using them then please contact Pat McNally, Careers, Employability and Skills, email firstname.lastname@example.org .