Queen’s undergraduates are asked to participate in three major student experience surveys at key stages in their academic careers:
- the First Year Experience Survey (FYE)
This is an in-house survey of all first year students on programmes worth 120 CATs points or more. The questionnaire is aligned with the core questions from the National Student Survey (NSS). It is reviewed on an annual basis so that additional questions on emerging issues can also be included. The FYE provides the University with a systematic and longitudinal view of the first year student experience and is a leading indicator of student satisfaction. The survey is conducted online, normally opening in January and closing in April each year.
- the Second Year Experience Survey (SYE)
This is an in-house survey of all second year students on programmes worth 120 CATs points or more. As with the FYE, the questionnaire is aligned with the core questions from the National Student Survey (NSS). It is reviewed on an annual basis so that additional questions on emerging issues can also be included. The SYE provides a leading indicator of student satisfaction and a longitudinal view of the second year student experience. The survey is conducted online, normally opening in January and closing in April each year.
- the National Student Survey (NSS)
The NSS is an annual survey of final year undergraduates and allows them to have their say about their time at university. It was introduced by the funding bodies in 2005, primarily to help prospective students decide on courses and universities. Key results are published on the Unistats website and contribute to a university’s position in league tables. The survey is conducted by the market research organisation, Ipsos-MORI, normally between early January and late April. The Survey is online in the first instance, with telephone follow-up.
In addition to the three major student experience surveys all Queen’s graduates are also asked to participate in a destinations survey approximately six months after graduation:
The DLHE survey is conducted twice a year, in January and April, and the purpose of the survey to find out what happens to our students after they graduate. The data is published on the Unistats website and contributes to the university’s position in league tables. Prospective students are increasingly using the graduate destinations data as part of their research when choosing a course or university. The survey is conducted in-house by Queen’s on behalf of the Higher Education Statistics Agency (HESA). Graduates are contacted by email in the first instance. The survey is mandatory so it is essential that we achieve a specified response rate from a wide range of leavers, therefore graduates who do not complete their response online will be contacted by the University to complete the survey over the telephone. In some instances, where contact cannot be made with the graduate, a third-party such as a parent or academic contact can answer questions on the graduate’s behalf.
The results of all four surveys are sent to Schools and academic-support services and also to senior University committees, normally in late August or September. Deans and Directors of Academic-Support are responsible for ensuring the results are properly considered and acted upon.
If you have any queries about the results or would like help interpreting or using them then please contact Nick Bohill (Careers, Employability and Skills), email: firstname.lastname@example.org