Student Surveys

Queen’s undergraduates are asked to participate in three major student experience surveys at key stages in their academic careers:

This is an in-house survey of all first-year students on programmes worth 120 CATs points or more. The questionnaire is aligned with the core questions from the National Student Survey (NSS). It is reviewed on an annual basis so that additional questions on emerging issues can also be included. The FYE provides the University with a systematic and longitudinal view of the first year student experience and is a leading indicator of student satisfaction. The survey is conducted online, normally opening in January and closing in April each year.

This is an in-house survey of all second-year students on programmes worth 120 CATs points or more. As with the FYE, the questionnaire is aligned with the core questions from the National Student Survey (NSS). It is reviewed on an annual basis so that additional questions on emerging issues can also be included. The SYE provides a leading indicator of student satisfaction and a longitudinal view of the second year student experience. The survey is conducted online, normally opening in January and closing in April each year.

The NSS is an annual survey of final year undergraduates and allows them to have their say about their time at university. It was introduced by the funding bodies in 2005, primarily to help prospective students decide on courses and universities. Key results are published on the Unistats website and contribute to a university’s position in league tables. The survey is conducted by the market research organisation, Ipsos-MORI, normally between early January and late April. The Survey is online in the first instance, with telephone follow-up.

 

Queen’s postgraduates are asked to participate in one of two major student experience surveys:

This is a UK-wide survey of students on postgraduate taught (Master’s including MRes, PG Diploma and PG Certificate) courses. It is overseen by the Higher Education Academy (HEA), and is optional for UK higher education institutions. Queen’s chooses to participate in this survey on an annual basis, and is intended primarily to inform the enhancement of quality. As an enhancement tool, the University receives institutional results benchmarked to comparator groupings, but it is not possible to identify outcomes from individual universities. There are restrictions on the publication of results.

Queen’s also looks at its performance at institutional and School level year on year, to identify trends or areas in need of attention. The survey can take place anytime between February and mid-June. The survey is online, with a specific link sent to PGT students inviting them to participate, and reminder emails sent throughout the survey period.

This is a UK-wide survey of students on postgraduate research (MPhil, PhD) and professional doctorate courses (EdD, JD, DCliniPsych etc). It is overseen by the Higher Education Academy (HEA), and is optional for UK higher education institutions. From 2017, institutions can choose to participate annually (previously bi-annually). Queen’s has chosen to participate in PRES in 2018. The survey is intended primarily to inform enhancement of quality. As an enhancement tool, the University receives institutional results benchmarked to comparator groupings, but it is not possible to identify outcomes from individual universities. There are restrictions on the publication of results.

Queen’s also looks at its performance at institutional and School level year on year, to identify trends or areas in needs of attention. The survey can take place anytime between February and mid-May. The survey is online, with a specific link sent to PGR students inviting them to participate, and reminder emails sent throughout the survey period.

 

In addition to the student experience surveys, all Queen’s graduates are also asked to participate in a destinations survey approximately six months after graduation:

The DLHE survey is conducted twice a year, in January and April, and the purpose of the survey to find out what happens to our students after they graduate. The data is published on the Unistats website and contributes to the university’s position in league tables. Prospective students are increasingly using the graduate destinations data as part of their research when choosing a course or university. The survey is conducted in-house by Queen’s on behalf of the Higher Education Statistics Agency (HESA). Graduates are contacted by email in the first instance. The survey is mandatory so it is essential that we achieve a specified response rate from a wide range of leavers, therefore graduates who do not complete their response online will be contacted by the University to complete the survey over the telephone. In some instances, where contact cannot be made with the graduate, a third-party such as a parent or academic contact can answer questions on the graduate’s behalf.

 

The results of all surveys are sent to Schools and academic support services and also to senior University committees, normally in late August or September. Deans and Directors of academic support are responsible for ensuring the results are properly considered and acted upon, and Schools report on survey results through their annual review processes.

If you have any queries about the results or would like help interpreting or using them then please contact Nick Bohill (Careers, Employability and Skills), email: n.bohill@qub.ac.uk 

If you have any queries about PTES or PRES, please contact The Graduate School, email: graduateschool@qub.ac.uk