The Second Year Experience Survey

The University’s Second Year Experience Survey (SYE) is conducted online, normally in February or March, and has a response rate of around 40% which represents approximately 1500 students replying each year. The results are analysed and a report on them is considered by senior management committees where they inform the development of new policies and the monitoring of existing ones. The results are also sent to Schools and areas of academic-support which provide key student services. Note that student anonymity is preserved at all times and no reports or analyses of results contain reference to individual students or allow individual students to be identified. 

Similar to the FYE, the SYE questionnaire is broadly based on the core 27 questions that make up the National Student Survey (NSS). Other questions focus on careers and employability and student perceptions of the University’s system of Personal Tutors. Students are also asked to give feedback on the time they spend doing a range of activities such as preparing for taught sessions and doing volunteer work. 

In 2014, the University participated in the Higher Education Academy’s UK Engagement Survey (UKES) and questions on student engagement were included within the SYE. By arrangement with the HEA, the SYE 2015 questionnaire included these questions again although the University did not formally participate in the UKES. Some of these questions have been incorporated into the new NSS from 2017.

The aim of the SYE is to generate results that are a valid reflection of student opinion so that they can be used effectively in shaping policy and improving the quality of academic provision and services. As always, the objective is to listen to what students are saying and to respond to this.

You can download the questionnaire by clicking on this link (Access through Queen's Intranet).

If you would like more information please contact Nick Bohill, Careers, Employability and Skills,