Estates Directorate

Services

The Estates Services Division is responsible for the provision of key services including:

Car parking
Cleaning
Emergency Planning & Business Continuity
Environmental (including waste management ans sustainable travel)
Fire Safety

Furniture
Grounds and Gardens
Maintenance & repairs
Portering
Security
Vehicle Fleet Management

The Estates Service Quality Commitment (SQC) sets out the standard services available from the Estates Directorate together with additional services and charges. The SQC, which has been developed following a consultative process involving representatives from Schools and Directorates, is designed to provide greater transparency in respect of all Estates services and charges.

The Estates Directorate is continuously striving to improve the quality of its service and to deliver value for money. It would be pleased to receive comments from Schools and Directorates on any aspect of its services. For further information about costs for additional services, please contact the Estates Directorate Helpdesk estates.helpdesk@qub.ac.uk extension 5152.