FREQUENTLY ASKED QUESTIONS
Queen’s University Salaries Office
Level 2, Administration Building
2. When do I receive my salary?
This will normally be the last banking day of the month, with the exception of holiday periods e.g. at Christmas. Please see the weekly QUB Staff Round-Up for details.
Payments are normally paid the day before QUB staff.
Staff: Ref: 916/G62028
Non Staff: Ref: 925/UA28765
HMRC Contact Telephone Number is: 0300 2003 200
107/111 Great Victoria Street
When you are notified of the number please send the details to the Salaries Office so that any national insurance contributions deducted are credited to your account.
- Via Queen’s online
Log-on and click on ‘Administration’ then ‘Employment Details’ ‘Payroll Details’ and finally, click on ‘E-mail Amendments”.
- By e-mail
E-mail the general Salaries Office address, firstname.lastname@example.org or any individual within the Salaries Office with your new details. For security purposes, if you use your QUB staff e-mail account, you must include your staff number. If you use an e-mail address not associated with QUB, you must include your staff number, National Insurance Number, date of birth and details of your previous bank account.
- In Person
You can call to the Salaries Office to complete a Bank Account Change form, you must provide a form of photographic ID at the counter. Our office hours are Mon-Fri, 10.00am – 4.30pm.
- In Writing
You can complete the form below and send to the Salaries Office at the address above.
To change your payslip address, you any of the methods listed above for changing your bank details can be used.
If you do not have a P45 – complete the Employee Statement attached to your New Staff Appointment Details form, which you would have received with your letter of Appointment.
Payslips and P60s are available on Queen’s Online through the iTrent Self Service system. If you do not have access to Queen’s Online you can request one from the Salaries Office.
Your P60 shows your taxable pay for the previous tax year. Taxable pay is normally gross pay (or annual salary) less pension contributions or other tax allowable deductions eg Childcare Vouchers, Park+ etc.
10. Why is my pensionable pay different from my taxable pay?
Taxable pay is normally gross pay less pension contributions or other tax allowable deductions e.g. Childcare Vouchers, Park+ etc., whereas pensionable pay is a total of all items within your gross pay which are pensionable e.g. basic salary.