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People First

LEARNING FOR ALL

"We will create an environment where all employees are enabled to take responsibility for improving their own development."

Our new Learning for All programme offers a range of personal and professional learning opportunities available for all staff without restriction that are designed to enhance your skills and enable you to develop effectiveness in your current role while also preparing you for career progression.

In line with University and Public Health guidance, all face-to-face learning and development events have been paused. Where possible these events are continuing through online delivery and we are identifying new ways in which staff can continue with their personal development at this time

*New* Online Workshops: Learning for All

  • Navigating Challenging Times

    Delegates will explore the science and theory to understand not only why we respond like we do but how we can harness structure and control to support ourselves and each other through these challenging times. To support us all through these challenging times it is important to understand how and why we respond like we do and how we can best support ourselves and others successfully by harnessing structure and control.

    Date: 12 May 2020, 19 May 2020, 4 June 2020 and 11 June 2020

    Time: 11am - 12.30pm

  • Communicating in a Remote Working Environment

    Delegates will understand how best to overcome barriers to communications, how to maximise the technology for our current individual and team working priorities. How can we be effective in working remotely and use our communication skills to make online meetings and interactions valuable? We will consider communications which cover our work-related social interactions.

    Dates: 7 May 2020, 14 May 2020, 21 May 2020, 2 June 2020 and 9 June 2020

    Time: 11am - 12.30pm

  • Effective Remote Mentoring

    Mentoring is a powerful channel for knowledge transfer, individual development, building collaboration, organisation relationships and engagement. Building effective mentor/mentee relationships is key to a fruitful experience for both and mentoring can still take place during remote working.

    This workshop will provide an understanding of the principles of mentoring, the core skills needed to provide an impactful mentoring experience and how to develop an effective mentoring relationship and experience.

    Dates: 22 June 2020

    Time:9.30am-1.00pm

  • Team Collaboration While Remote Working

    The way in which we work, interact and engage as a team member in the current remote environment has changed from our more traditional ways of working on campus or in an office environment.

    This session explores how the nature of our team working has changed due to physical distance and explores how to use this remote working environment to remain connected, be collaborative and innovative as a team to maintain effective productivity and develop the team in line with institutional priorities.

    Dates: 18 June 2020 and 29 June 2020

    Time:11am-12.30pm

  • Working Smarter – Manage Your Time While Remote Working

    The demands on our working and personal life have changed significantly in 2020. Understanding and having tools and techniques to support our effectiveness during this time is key to working effectively in our new environment.

    Participants will develop a toolkit for personal and professional time management and apply key skills to current working style and practice, to improve current productivity and personal effectiveness whilst working in this remote environment. Participants will have the opportunity to reflect on their strengths and development areas with regard to making the best use of their time and will be able to identify what barriers and challenges can be overcome.

    Dates: 24 June 2020 and 7 July 2020

    Time:11am-1.00pm

  • *New* Online Workshop for Managers

  • Managing and Motivating People and Teams Remotely

    The challenging role of the manager has been made even more complex in the current remote working environment. The circumstances that have led to the need for remote working have had significant impact for staff and managers personally and professionally. The role of the manager to provide structure, guidance, support and be able to motivate are essential in these new ways of working.

    This half day session will build managers confidence to effectively manage in the remote working environment. This session will consider the ‘mind-set shift’ in what success looks like for you and your team, to understanding, defining and truly being flexible with your team - while continuing to ensure contributions are as effective as possible.

    Dates: 16 June 2020 and 2 July 2020

    Time:9.30am-1.00pm

  • These workshops are bookable via iTrent Self-Service

    Course Topics: Learning for All

    • Collaborative Teams

      This workshop will encourage you to look beyond an individual focus on achievement in the workplace and examine how highly collaborative teams can drive new insights into work problems, offer support and achieve more when performing effectively. You will develop a deeper understanding of the benefits of team working, alongside an appreciation of the deliberate efforts required to develop effective teams. You will consider the common characteristics of an effective team member and the barriers encountered by teams when trying to work in a successfully cohesive manner. You will have the opportunity to reflect on the strengths you bring to the teams you work in and identify areas for personal development, sources of support and actions plans to address the same.

      Date: To be confirmed

      Time: To be confirmed

    • Creativity and Innovation

      In an ever changing environment it is essential to be able to apply creativity and innovation to problems to effect real change and move away from ‘this is how we have always done it.’ This interactive session will encourage participants to think differently to produce novel ideas and solutions and apply models and techniques to support creativity and innovation. This session will encourage delegates to understand problem solving as a process and will introduce tools and techniques that result in creative and innovation solutions.

      Date: To be confirmed

      Time: To be confirmed

    • Presenting with Impact

      For many of us, the key to finding the confidence to present with impact comes from being well prepared and practiced. This workshop will develop your ability to present with impact, clarity and confidence, which are all essential to communicating and creating impact. Whether in a meeting or in a more formal presenting situation, the ability to engage your audience, communicate your message and present yourself is a skill that can always be developed. This workshop will provide an opportunity to review your true impact and build on your current skills. You will also get the chance to design and deliver presentations on the day with feedback from your fellow colleagues and facilitator.

      Date: To be confirmed

      Time: To be confirmed

    • Responding to Change

      Change is not only inevitable, it is now expected and essential to enable organisations to rise to challenges and realise potential for both the organisation and its staff. The impact of change affects individuals differently and how each of us respond to one change will differ. To equip you to better understand how and why you respond to change as you do, this workshop will explain the need for change, the stages of change we as individuals experience and explore how you develop your own resilience to change.

      Date: To be confirmed

      Time: To be confirmed

    • Conflict in the Workplace

      This session will build your skills and confidence in being prepared to deal with conflict in the workplace should this arise. The session explores the nature of conflict in organisations, the reasons for conflict and how you can apply strategies for understanding conflict and resolving it. Note: This session does not focus on formal processes for resolving conflict in Queen’s which may include raising grievances or accessing mediation, but aims to develop personal skills which can be applied in practice.

      Date: To be confirmed

      Time: To be confirmed

    • Business Writing

      This programme is designed to help anyone who needs to write business letters, short reports, memos, emails etc. in a more effective an impactful way. The course aims to help you clearly communicate through the written word. At the end of the course you will understand the need to write Accurately, Briefly and Clearly. You will be clear on the different structures used in writing. You will be aware of the need for Plain English and be practised in its use. You will learn to use language more effectively - for the reader to be able to quickly read and understand the message. You will understand some tools for editing.

      Date: To be confirmed

      Time: To be confirmed

    • Developing Influence

      The ability to influence through personal impact and develop effective influencing skills are essential in today’s workplace. Whether encouraging consideration of alternative approach, a proposition to add long term value or challenging the status quo, the ability to achieve more through credibility and trust-based relationships is key. In this workshop you will consider the competencies and skills to develop strategies for influencing effectively at different levels.

      Date: To be confirmed

      Time: To be confirmed

    • Communicating Effectively

      This workshop aims to enhance understanding of your preferred communication style and how you can communicate with more impact. You will explore the benefits of effective workplace communications and develop awareness of your own communication style. Equipped with this understanding you will explore how to identify others’ styles. You will have the opportunity to undertake a self-assessment to understand your communication style and how to best use this knowledge. You will also explore the concept of Emotional Intelligence and the power of assertiveness in effective communications.

      Date:To be confirmed

      Time: To be confirmed

    • Developing Potential Through Mentoring

      Mentoring is a critical skill and is a huge benefit for the development of an organisation and its employees. In a world driven by the need for innovation, creative thinking and accountability, mentoring can have a positive impact on both the mentor and mentee. This workshop seeks to provide a deeper understanding of how mentoring can be implemented and used effectively.

      Date: To be confirmed

      Time: To be confirmed

    • Effective Projects

      Projects are a common element of every organisation however the success of projects relies on the ability of projects teams to be able to work together to deliver projects effectively. This workshop will explore how projects develop, how they are controlled and monitored and also how project teams identify risks and plan to minimise the impact should the risks arise.

      Date: To be confirmed

      Time: To be confirmed

    • Difficult Conversations

      Having the courage to have effective, difficult conversations is the key to achieving a successful outcome from those situations. These conversations can vary greatly from personal to performance issues, however the approach and models covered in this workshop to support the formulation of conversations can be used in all scenarios. The workshop will examine why preparation is key to having successful courageous conversations and provide you with tools and practice to hone these skills.

      Date: To be confirmed

      Time: To be confirmed

    • Planning My Career Development *New

      This session aims to support staff to engage in pro-active career planning. Participants will gain resources to assess ‘where are you now?’, consider how their career might develop, and begin the steps towards structuring a plan to support their career development.

      Date: To be confirmed

      Time: To be confirmed

    • Interview Skills for Interviewees *New

      This session aims to support staff who may need to prepare as an interviewee. In order to support career development and progression, some staff may need to better understand what might be expected at an interview and how to prepare to perform well as an interviewee. Please note: this is a general skills development event with an external facilitator. Participants will not receive individual advice for specific posts in Queen’s or elsewhere.

      Date: To be confirmed

      Time: To be confirmed

    • Work Smarter

      You will develop a toolkit for time management and apply key skills to your current working style and practice, to improve your current productivity and personal effectiveness. You will consider what personal effectiveness means for you, your mind-set around focus and prioritising and the importance of planning and structure. You will have the opportunity to reflect on your own strengths and development areas with regard to making the best use of your time and you will be able to identify what barriers exist to getting through your list.

      Date: To be confirmed

      Time: To be confirmed