Information Services

General Contact Details

Useful Contacts

IT Help Desk

The IT Help Desk is located on the ground floor of the McClay Library and provides computing support to staff and research postgraduates of the University. It is open from 9.00am - 5.00pm Monday through Friday.

You may contact the IT Help Desk as follows:-

  • In person 
  • By phone at extension 3760 (from outside the University 028 9097 3760)
  • By electronic mail to advisory@qub.ac.uk

A voicemail facility is available on the IT Help Desk phone. This will record calls when the IT Help Desk is unattended, or if the adviser is dealing with another query.

The Shop

The Shop is located on the ground floor of the McClay Library. Here staff and students may purchase computer consumables, software and specialist output (e.g. colour plotter output).

The Shop is open from 8:30am - 1:00pm and 2:00pm - 5:00pm (4:30pm Friday), Monday through Friday. The Shop may be contacted by telephone on extension 6193 (from outside the University on 028 9097 6193).

Library Services & Research Support

Contact details for Library Services and Research Support can be found on the following pages:

Contacting the Library

Library Sites

Library Services

Library Subject Support

Research Computing

Training Unit

Information Services
The McClay Library
10 College Park
Belfast BT7 1LP

Tel:  028 9097 6189 (ext.6189)
Fax: 028 9097 6360
Email: itcourses@qub.ac.uk

Telephone Services

Information Services maintains and contributes to a range of Telephone Services:

Dial 0 for the Switchboard (8.45am - 5.15pm)

Regarding requests for the provision or alteration of service or equipment contact telephones@qub.ac.uk or ext. 6345.

Media Services

Media Services
The McClay Library
10 College Park
Belfast BT7 1LP

Tel: 028 9097 6328/9 (ext.6328/9)
Fax: 028 9097 6360
Email: avs@qub.ac.uk

Language Centre

The Language Centre
The McClay Library
10 College Park
Belfast BT7 1LP

Tel: 028 9097 6178
Fax: 028 9097 6360
Email: langcent@qub.ac.uk

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