Information Services

Booking and Using AV Equipment

At present a range of audiovisual equipment can be booked for use in the university’s teaching rooms. Equipment is provided on a ‘first come first served’ basis and is delivered, set up, demonstrated and collected by a technical support team. This service is free to all staff for teaching and other core university business. Please note however we have a scale of charges for equipment booked for fee paying courses or conferences, or for the delivery and collection of equipment for any purpose off the university campus.

Unsure what equipment you need or how to operate it?

Contact the technical support team on 6499

To book equipment

Email avs@qub.ac.uk

Using Equipment - Your Responsibilties

Whether you plan to use the permanently installed equipment present in many of the teaching rooms or booked equipment, it is your responsibility to ensure that you know how to use the facilities. If you are unsure how to operate the equipment please contact the Technical Support Team in advance and they can demonstrate it for you and advise on best practice. The Technical Support Team can be contacted on 6499

Fault Reporting

A prominent notice in all rooms has contact details for teaching staff to report faults with the equipment or summon ‘emergency’ help. In addition all teaching rooms are checked on a regular basis by a team of student assistants reporting to the Technical Support Manager.

Help at hand

If a problem arises with the equipment during teaching we would expect to have a member of technical staff on site within 10 minutes of being contacted.

Duty Times

Technical assistance is available8am to 5pm Monday to Friday

Media Services has a Service Level Agreement for this service