Audio Visual Support
Audio Visual Services look after all centrally booked teaching rooms. These rooms are equipped with:
- Networked PC (Windows7 and Microsoft Office 2013)
- Data projector or plasma screen
- DVD player
- Sound playback capabilities
- Laptop connection
For information on computer labs throughout campus, visit the Computer Labs section. This section includes information on the centrally booked computer labs available for teaching purposes
At present a range of audio visual equipment can be booked for use in the University’s teaching rooms. Equipment is provided on a ‘first come first served’ basis and is delivered, set up, demonstrated and collected by a technical support team. This service is free to all staff for teaching and other core University business. Please note however we have a scale of charges for equipment booked for fee paying courses or conferences.
Audio Visual Services are also happy to advise on the audio visual aspects of School room design.
Click on the links on the right of this page for more information on Audio Visual Services.
Users can contact Audio Visual Service support as follows:
- Email: email@example.com
- Phone: +44 28 9097 6499
- AV Equipment and Support
- AV Orientation for teaching staff
- Interactive Lectures
- Lecture capture and Streaming
Additional Support Information
Facilities are available at all times the host building is open.
The Service is supported from 09:00 - 17:00, Monday to Friday, except for Public and agreed Queen’s holidays. Details of which can be found at http://go.qub.ac.uk/holidays.
Outside of Agreed Support Hours, access to the Service may be affected due to system upgrades, maintenance etc.
Randall Thompson, Assistant Director (Information Services)
r.thompson@qub..ac.uk or Tel. 028 9097 6184
During core working hours we endeavour to deal with queries within ten minutes.
Problems can be escalation as follows:
Level One escalation
Norman McCully AVS Manager
firstname.lastname@example.org or Tel: +44 289097 6154
Level Two escalation
Randall Thompson, Assistant Director (Information Systems)
email@example.com or Tel. +44 289097 6184
Level Three escalation
John Gormley, Director (Information Services Director)
firstname.lastname@example.org or Tel. +44 289097 6346