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Audio Visual Support

The service is for - Staff

Service Description

Audio Visual Support

Audio Visual Services look after all centrally booked teaching rooms.  These rooms are equipped with:

  • Networked PC (Windows7 and Microsoft Office 2013)
  • Data projector or plasma screen
  • DVD player
  • Sound playback capabilities
  • Laptop connection

For information on computer labs throughout campus, visit the Computer Labs section. This section includes information on the centrally booked computer labs available for teaching purposes

At present a range of audio visual equipment can be booked for use in the University’s teaching rooms.  Equipment is provided on a ‘first come first served’ basis and is delivered, set up, demonstrated and collected by a technical support team.  This service is free to all staff for teaching and other core University business.  Please note however we have a scale of charges for equipment booked for fee paying courses or conferences

Audio Visual Services are also happy to advise on the audio visual aspects of School room design.

Click on the links on the right of this page for more information on Audio Visual Services.

Contact Details

Users can contact Audio Visual Service support as follows:

Sub-Services

Additional Support Information

Service Hours

Facilities are available at all times the host building is open.

Support Hours

The Service is supported from 09:00 - 17:00, Monday to Friday, except for Public and agreed Queen’s holidays. Details of which can be found at http://go.qub.ac.uk/holidays.

Outside of Agreed Support Hours, access to the Service may be affected due to system upgrades, maintenance etc.

Service Owner

Randall Thompson, Assistant Director (Information Services)
r.thompson@qub..ac.uk or Tel. 028 9097 6184

None specific.

During core working hours we endeavour to deal with queries within ten minutes.

Problems can be escalation as follows:

Level One escalation

Norman McCully AVS Manager 
n.mccully@qub.ac.uk or Tel: +44 289097 6154

Level Two escalation

Randall Thompson, Assistant Director (Information Systems)
r.thompson@qub.ac.uk or Tel. +44 289097 6184

Level Three escalation

John Gormley, Director (Information Services Director) 
j.gormley@qub.ac.uk or Tel. +44 289097 6346

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