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Information Services makes every effort to have key services available at all times. However, there is always the possibility of some loss of service due to circumstances beyond our control. In the event of any service interruption we will update this page with information on the nature and duration of the interruption.

Staff EmailNo known problemsNo known problems.
Student EmailNo known problemsNo known problems.
Web MailNo known problemsNo known problems.
NetworkNo known problemsNo known issues.
WebNo known problemsNo Known Problems
Staff File StoreOperational but at riskThursday 11th December, 2014 11:30
Some users are experiencing problems because of a faulty update recently applied to the Exchange system. The update is being backed out and normal service should resume once that task is complete.

Student File StoreNo known problemsNo known problems
Queen's OnlineNo known problemsNo known problems. Login to QOL at Please remember to save your work regularly.
Remote Access SystemsNo known problemsNo known problems.
Library SystemsNo known problemsNo known problems
Research ComputingNo known problemsNo known problems.
FTP ServiceNo known problemsNo Known Problems.
Exchange ServersNo known problemsNo known problems.
QsisNo known problemsNo known problems. Login at
Web Content ManagementNo known problems
SharePoint ServicesNo known problemsNo known problems.
iTrent (HR System)No known problemsNo known problems.
Position the mouse over the service name for a description of the service.
Status Key
Warning of planned maintenance Warning of planned maintenance Problems with service Problems with service
Operational but at risk Operational but at risk No known problems No known problems

Other useful information about our services and how to use then can be found in our How do I ...? section.

Do you have a query or information that you would like to send us?

If you are aware of a service problem which is not currently being reported here, or you want further information about an existing problem, please contact our Advisory Helpdesk, email:, tel.: 90973760. You can also use the facility below to send us your comments or queries.


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