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Accessing the Service

New members of staff are provided automatically with an email account. For additional staff their line manager needs to complete and sign the form QF/01 available from the Registration Forms page. The Email service can be accessed using Microsoft Outlook and via the web using Outlook Web Access (OWA) [; log in using your staff/student number and QOL password].

Most members of staff already will have Outlook set up on their PC (by themselves, their Computer Officer or staff from the IT Services Desk. Connecting Outlook to your email account[2-page PDF]

If staff users require support to set up other email clients (Thunderbird, Mac Mail), please contact

Connect your Mobile device to Email 

Short training documents are included in these pages but you may wish to avail of the fully reference manual and other training materials - http://go/ (log in as you would to QOL). Staff may wish to view the Outlook course description

Students - for support and advice go to


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