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Email has proved to be the most effective mechanism for the delivery and propagation of viruses. Information Services continually works to reduce the impact of email borne viruses, through

  • Message scanning (any messages with attachments that contain known viruses are rejected and a warning returned to the sender)
  • Rejecting messages with executable Attachments

Important advice to protect your account from viruses

Make sure you have effective anti-virus software - see Accessing the Service on our Security pages. Here are other steps you can take:

  • The University detects spam outside of the Outlook software so you need to turn off automatic spam filtering in Outlook. When in the Mail part of Outlook, click Junk in the Delete group of commands, and then click 1) Junk E-mail Options; 2) in the dialogue box click the check box: No Auto Filtering.
  • Never open an attachment from an unknown source - delete it and purge it from your mailbox immediately.
  • Some worm type viruses commonly use send copies of themselves to random address book entries. It is therefore quite possible that a message containing a virus will arrive from a source known to you.
  • You should only open an attachment that you are not expecting if you are certain of its origin and purpose. It is good practice for the senders of messages with attachments to include an explanation of their type and purpose. If this has not been included, contact the sender to confirm what the attachment is before opening it. If in doubt, do not open the attachment.

Please also read the document Dealing with Spam and how to protect against viruses [4-page PDF].

Note: You will require Adobe Acrobat Reader on your computer to download pdf files. This software can be downloaded from the Adobe website.


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