Mediasite is a video and media platform managed and fully supported by Queen's University Belfast Information Services. It affords University staff the ability to create, manage and distribute video content, presentations and podcasts.
Mediasite integrates with learning environments such as QOL, Moodle and Canvas; it is a one-stop shop for all of your media content. See the video below for more information:
The Mediasite server is entirely maintained and supported by Queen's University. This provides the benefits of:
Note: Mediasite user accounts are currently only for staff members. Students do not need a user account in order to access content on Mediasite.
To apply for a Mediasite account, complete the online registration form. After submission, we aim to have your account up and running within 2–3 business days.
Try the following suggestions:
If your content is not hosted on Mediasite, but was on the pre-2018 server, Mediator, see:
If you have not found a solution here, contact us via the IT Service Desk.
Mediasite Desktop Recorder (MDR) is an app which can be installed on your computer or tablet, by downloading from My Mediasite. It is also pre-installed on all centrally-bookable teaching room PCs.
MDR gives staff the ability to generate content on their own computer, with minimal setup and equipment required. These video/audio/slideshow presentations are automatically uploaded to My Mediasite, where the staff member can review the video, manage permissions, make basic edits if required and share with their audience (see What is My Mediasite?).
For more information on how to use Mediasite Desktop Recorder, see our Resources page.
The minimum equipment required for generating content using Mediasite Desktop Recorder is a microphone connected to your PC or Mac. This could be connected by USB or by the computer's microphone port. For maximum functionality, we recommend additionally:
For more detailed information, see the Equipment page.
In Mediasite Desktop Recorder, you can produce recordings in the following modes:
Note: Mediasite Desktop Recorder (MDR) can only be used by a Mediasite user account holder.
When MDR runs for the first time on a computer, it needs to register with your user account via My Mediasite, the online portal. This ensures that you are authenticated, and that your content is uploaded to the correct folder. If your computer setup changes, or if it is a shared computer which regularly wipes user data (such as on centrally-booked teaching room PCs), this will need to be repeated, but on private computers this should only be required once.
Assuming you have a Mediasite account, follow the steps in: Help! Desktop Recorder will not upload my video to the server.
If MDR is still failing to register you as a user, contact us through the IT Service Desk.
The first thing to check is the top left corner of the Mediasite Desktop Recorder (MDR) window. Does it show your staff number? If it doesn't, this will show the words "Register to Sign In" – see the screenshot below:
If your staff number is not shown, the software is not registered to you as a user. You just need to:
You may see a few security messages from your browser, checking that you want to open up the link using Mediasite Desktop Recorder. You can allow these.
If MDR still fails to upload your presentation, contact us through the IT Service Desk.
My Mediasite is the online portal to which staff users have access. If you have signed up, you will find a link to the portal in your Queen's Online quicklinks.
My Mediasite is the centre of your Mediasite content management. Any videos you create (or which someone has shared with you) will be accessible here, to review, edit, set security access, obtain links and, if necessary, delete. Here is a detailed rundown of the main functions available:
For more information on how to use My Mediasite, see our Training and Support page.
As a Mediasite user, you have your own drafts folder. Any content you create using Mediasite Desktop Recorder or upload to My Mediasite will be placed here. The drafts folder is private, and any content residing in it will be inaccessible to other users, unless you manually change security settings on each video.
To make it easier to set permissions on video content, and to provide central locations for content to be managed (such as for an individual teaching module), we provide shared folders. These are set up with the permissions required for the right people (e.g. only students and staff) to be able to view the content within. By moving your content to one of these shared folders and ensuring that the security permissions are "inherited" from the shared folder, you can easily:
Shared folders can be created on request by the Mediasite admin team. To request access to an existing shared folder or to request the creation of new folders, file a ticket using the IT Service Desk. Make sure to provide your specific requirements, e.g.:
Folder for module ABC9999 in the School of EEECS
Viewing access: students and staff only
Editing access: myself, Joe Bloggs and Jane Doe.
Your "favourite" shared folders are shown on the left hand side of the My Mediasite interface. If you don't see your folder present here, click on the Shared Folders heading and you will see all of the folders to which you have access.
Clicking on the name of each folder will display the contents of that folder.
On the right of each listed folder is a button labelled Favourite. You can select/deselect whichever folders you wich and they will then appear in the quick list on the left side.
The most common reasons for a video/presentation not being visible to other people are where:
To set the security settings on a video to inherit from the shared folder:
The most likely causes for this are where:
The URL, or web address, that you share with your viewers is a direct link to view the video. It should look like:
If it does not look like the above link, it is incorrect. For instance, you might have mistakenly copied the My Mediasite URL from your browser address bar. This would only send a viewer to the editing/details page for the video, and is inaccessible to anyone without a Mediasite user account.
The correct link can be obtained from My Mediasite bydoing the following:
The link can then be pasted into an email, a website, or whatever media you are using to propogate the video.
Note: When a presentation/video is set as "private", this setting overrides all security settings. So no one will ever be able to watch the video if it is set to private, regardless of your security settings or whether it is in a shared folder.
By default, when content is uploaded, it is set to private. This is to avoid making content visible before you have reviewed it for errors. To ensure that the video is available for people to watch, you need to set it to viewable. There are two ways to set this in My Mediasite:
If you contact us within 90 days of deletion of a presentation, it should be possible for us to retrieve it. File a ticket on the IT Service Desk with details (ideally the full title of the video and any other known information) and we will try our best to get the content back.
After 90 days, content that has been deleted will be permanently removed from the system.
Canvas is the new virtual learning environment (VLE) for Queen's. Mediasite is integrated into Canvas, so you can manage your Mediasite content and add videos to your courses without leaving the Canvas interface. It also has the benefit of not using up your limited storage space on the Canvas server.
For instructions on how to use Mediasite within Canvas, see the Mediasite in Canvas Guide on the Canvas team's blog.
It depends on what you want to record:
Numerous studies have looked into the link between lecture capture and attendance. Some, like Nordmann, Calder, Bishop, Irwin & Comber (2017), found “no evidence for a negative effect of recording use, or that attendance and recording use were related” while others such as Edwards & Clinton (2018), found that the “availability of lecture capture is associated with a drop in attendance”. It should be noted that the latter study was over a three-lecture setting, while the former was a four-year study.
What most studies agree on, however, is that:
Nordmann, Emily & McGeorge, Peter. (2018). Lecture capture in higher education: time to learn from the learners.
Edwards, M.R. & Clinton, M.E. High Educ (2018). A study exploring the impact of lecture capture availability and lecture capture usage on student attendance and attainment.
The short answer is yes, you do. To obtain proof of this permission, get the participants in the recording to sign a release form. This is available from Video Production.
In more detail:
Groups of people / audiences:
If you have any legal queries regarding content, contact the Video Production team.
Jisc (formerly the Joint Information Systems Committee) has produced this detailed guidance: Recording lectures: legal considerations
If you have any queries, contact the Video Production team.
It is up to the presenter to ensure that they have written permission from:
It is up to the person recording to ensure that the presenter has signed a release form which outlines where permission has not been obtained for copying and showing the recorded presentation elsewhere. This is available from .
In some cases, permission may only have been obtained for a closed group of people to be able to watch the presentation after recording – in which case, the presentation will require specific security settings on the Mediasite server. File a ticket on the IT Service Desk if you need support with this.
If permission has not been obtained for the above, or if there is any uncertainty, edit out or add a watermark to obscure the sections in question, using the My Mediasite web video editor.
Mediator was formerly Queen's University's video streaming server, and the predecessor to the current Mediasite service. The Mediasite server was introduced in 2015, and Mediator was eventually decommissioned in 2018.
Any files still on the Mediator system were backed up by the Video Production team before decommissioning. If you have videos/media that were on the Mediator server and need to be retrieved, contact Video Production.
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For more information please read our Equality and Diversity Policy.
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