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Protecting your PC at Work


Key steps in protecting your PC:

  1. Apply new Windows Updates released by Microsoft
  2. Install and maintain an up-to-date version of Symantec Anti-Virus (SAV) software on your PC.
  3. Install Queen's Firewall

The above steps can be automated and once set up correctly your PC should not represent a threat to others.

Viruses may be spread by email attachments or by files introduced into the campus.  In particular files held on removable media (e.g. USB devices such as memory sticks) or files downloaded from the internet.  As well as protecting your PCs (at work and at home) from viruses you should exercise caution when opening email attachments.  Email is scanned for viruses but encrypted attachments may still carry viruses. 

  • Never open an attachment from an unknown source. 
  • Be careful of compressed files (zip files) even if they seem to come from a source known to you.

You should only ever load files onto your PC unless you have a properly configured and up-to-date version of NAV running.
Hoax emails are sent from time to time warning of viruses and advising users to delete files from their PCs. You should only ever follow instructions of this kind unless you know the message has come from Information Services and you are absolutely sure of its authenticity.
Information Services publishes information on specific virus threats, including fix tools for infected PCs.   

Protecting Work PCs With Anti-Virus Software: The University provides a copy of Symantec Anti-Virus for every PC.  These installations are mostly ‘managed’ from one of the central Symantec Anti-Virus servers. This means that they are kept up to date with the latest virus information and are able to detect viruses reaching your computer.  
For full effectiveness, users should make sure they have an up to date version of SAV on their PC and that they have a ‘managed’ SAV installation.  See Installing and Configuring Symantec Anti-Virus (pdf file - 3 pages).

Firewall: When on campus, staff have the benefit of the protection afforded by the University’s network firewall, which blocks out potentially dangerous Internet traffic.  If you need any assistance with anti-virus or firewall issues, contact the Computer Helpdesk.

Note: You will require Adobe Acrobat Reader on your computer to download pdf files.  This software can be downloaded from the Adobe website

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