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Check the Balance on your Smart Card

You can the check balance on your smart card in a number of ways:

"My Smart Card" within Queen's Online
It will display the last known balance you have in each purse and the most recent transactions. The money for each purse is physically held on the Smart Card and the transaction history is held on the smart card database.

Transactions recorded at the card readers and cash upload machines are regularly uploaded to the database (every 30 minutes approximately). This allows the system to continue to function should the network not be available.
 
Please note: Very recent transactions will not be reflected immediately in your balances and will not display on your transaction history – you may need to wait up to 30 minutes for this to happen.
 
Cash upload machines
When you insert your smart card into one of the cash upload machines, it displays the balance in your Personal Cash Purse only.

Photocopiers
When you insert your Smart Card into a card reader attached to a photocopier, it displays any balance you have in your Print and Photocopy Purse.  If you do not have any funds in your Print and Photocopy Purse, then it displays any balance in your Personal Cash Purse - the value will be preceeded by 'Subsidy'. 

You can also press the “?” key on the reader to toggle between the display of your Print and Photocopy Purse balance and your Personal Cash Purse balance.
 
Bursary
When you insert your smart card into a card reader attached to a bursary reader, it displays any balance you have in your Bursary Purse. If you do not have any funds in your Print and Photocopy Purse, then it displays any balance in your Personal Cash Purse - the value will be preceeded by 'Subsidy' - the value will be preceeded by 'Subsidy'.

You can also press the “?” key on the reader to toggle between the display of your Bursary Purse balance and your Personal Cash Purse balance.