• Who is eligible for the Student Experience Bursary? (pdf file- 1 page)
• What services can I pay for using my Student Smart card? (pdf file- 1 page)
• How do I gain access to my Student Experience Bursary? (pdf file- 1 page)
• How can I keep track of how much I have in my Student Experience Bursary purse? (webpage)
• What happens to any money remaining in my Student Experience Bursary purse? (pdf file- 1 page)
• What happens if my circumstances change after I receive my smart card – for example, if I change course or my graduation date changes? (pdf file- 1 page)
• How do I add funds to the my smart card, for example for printing? (pdf file- 1 page)
• I don’t like the photograph on my card, can I get a new picture? (pdf file- 1 page)
• Where can I find detailed information on my smart card? (webpage)
• When I put my card into a reader it displays 'Card not responding' - what do I do? (pdf file- 1 page)
• I would like to pay part of my Library Fine using the money in the Personal Cash Purse? (pdf file- 1 page)
• I have completed my study at QUB and have money still on my Print and Copy Purse - how can I spend this? (pdf file- 1 page)

 
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