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Windows 7

Step-by-step instructions on getting your Queen's Email set-up, are provided for your Windows 7 mobile.  Note: These instructions are still being finalised, so if you have worked through the instructions (trying all options), but are still not able to connect to your Queen's email account, contact the Computer Helpdesk for advice.

  • Tap the arrow icon pointing to the right-hand side on your screen
  • Browse down the list until you see 'Settings', then tap on this
  • Tap on 'email & accounts'
  • Tap 'add an account'
  • Tap 'Outlook'
  • Enter your email address and password, then tap 'sign in'


Note: Depending on how your account is currently setup, try either Option 1 and/or Option 2 to find out which settings apply to you and your Windows phone:

Option 1 Option 2
Email Address: student01@qub.ac.uk
Server Address: owa.qub.ac.uk
Domain: ads
Username: student number
Password: same as your Queen’s Online password
Email Address: student01@qub.ac.uk
Server Address: m.outlook.com
Domain: leave blank
Username: student number@ads.qub.ac.uk
Password: same as your Queen’s Online password

  • On the next screen, enter your username and domain (try option 1 first).  Then tap 'sign in'
  • In your new Email inbox, tap on the three dots in the lower right-hand corner and then tap on 'settings'
  • Tap on 'synchronisation settings', then tap to select 'manually' under 'Download new content'
  • Tap the 'tick' symbol twice at the bottom of the screen and your device should now be set-up to receive your Queen's email, calendars and contacts.  If not, try option 2.  If your Queen's email account is still not set-up contact the Computer Helpdesk for advice. 

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