Information Services | Service Status

Staff Computing

Service Status

Information Services makes every effort to have key services available at all times. However, there is always the possibility of some loss of service due to circumstances beyond our control. In the event of any service interruption we will update this page with information on the nature and duration of the interruption.

Service	Status	Comments
Staff Email		No known problems
Student Email		No known problems
Web Mail		No known problems. For help (including Outlook Web Access) please view here.
Network		Network maintenance Tuesday 15th The following networks will be upgraded to the new backbone next Tuesday: 143.117.4.* South Lanyon 143.117.13.* Physics 143.117.54.* Physics 143.117.90.* Old Physics 143.117.206.* International & Postgrad Student Centre There may be a short outage on each net between 08:00 and 08:30 No known problems.
Web		No known problems.
Staff File Store		No known problems.
Student File Store		No known problems.
Queen's Online		No known problems. Queen's Online Login: http://www.qol.qub.ac.uk/. Important Information 1. When entering your username at login, please remember to enter ads\ in front of your staff or student number. (instructions are given on the Queen's Online Login page.) 2. Student module registrations may take up to 48 hours to be activated within Queen's Online. 3. Guide to Preventing Multiple Logins in QOL on your personal/home/private machine. 4. The Queen's Online user support internal telephone number has now changed to 6176. 5. When using any SCC or public machine, all users MUST remember to log out the machine completely when you have finished. Do NOT just walk away from the machine as your information may be at risk. Please remember to save your work regularly.
Remote Access Systems		No known problems.
Library Systems		No known problems.
Research Computing		No known problems.
FTP Service		No Known Problems.
Exchange Servers		No known problems. For advice on resolving Exchange related issues, please go to - http://www.qub.ac.uk/home/emailupdate/ Information on the use of Outlook Web Access is available at http://www.qub.ac.uk/is/StaffComputing/ITServices/RemoteAccess/Webmail/.
Mourne Service		No known problems. Mourne Service for DEER and Impromptu users
Web Content Management		25th April 2012: Notice of Planned Downtown Due to an essential upgrade to the University's server environment this weekend, it is necessary to take the CMS offline on Friday 27th April at 5pm. The service will not be available again until Monday 30th April. The service is scheduled to be restored by 10am on Monday. Please ensure that you have saved any work and exited the system before 5pm on Friday 27th April. The last set of scheduled publishes to update your live web pages will run between 4pm and 5pm on Friday 27th April. Please note: If your website contains web forms that submits data directly to the CMS, e.g. a registration form, please be advised that no content will be able to be submitted to the CMS during the downtime as the database will be offline. You may want to update any page where such a form exists to notify visitors that form submission will be temporarily unavailable. Please accept our apologies for any inconvenience that this downtime may cause.
SharePoint Services		No known problems.
Position the mouse over the service name for a description of the service.

Key
	Warning of planned maintenance
	Problems with service
	Operational but at risk
	No known problems

Other useful information about our services and how to use then can be found in our How do I ...? section.

Do you have a query or information that you would like to send us?

If you are aware of a service problem which is not currently being reported here, or you want further information about an existing problem, please contact our Advisory Helpdesk, email: advisory@qub.ac.uk, tel.: 90973760. You can also use the facility below to send us your comments or queries.