Information Services makes every effort to have key services available at all times. However, there is always the possibility of some loss of service due to circumstances beyond our control. In the event of any service interruption we will update this page with information on the nature and duration of the interruption.

Service Status Comments Staff Email No known problems. Student Email Any students whose mailboxes have been migrated to Office 365 may have problems synching their mobile devices with their email box. For information about the correct settings go to http://go.qub.ac.uk/wireless. Sorry for any inconvenience caused. Web Mail No known problems. Network JANET/NIRAN network resilience testing is scheduled for Tuesday 18th December between 12:30 and 13:00. Internet connectivity should be considered as being AT RISK during test. Web No known problems. Staff File Store No known problems. Student File Store ?No known problems'. Queen's Online No known problems. Queen's Online Login: http://www.qol.qub.ac.uk/. Important Information 1. When entering your username at login, please remember to enter ads\ in front of your staff or student number. (instructions are given on the Queen's Online Login page.) 2. Student module registrations may take up to 48 hours to be activated within Queen's Online. 3. Guide to Preventing Multiple Logins in QOL on your personal/home/private machine. 4. The Queen's Online user support internal telephone number has now changed to 6176. 5. When using any SCC or public machine, you MUST log off the machine completely when you have finished. Do NOT just walk away from the machine as your information may be at risk. When using an application such as Microsoft Word, please remember to save your work regularly. Remote Access Systems No known problems. Library Systems No problems Research Computing No known problems. FTP Service No Known Problems. Exchange Servers No known problems. For advice and information about using Microsoft Exchange please go to http://go.qub.ac.uk/emailsupport Mourne Service No known problems. Mourne Service for DEER and Impromptu users Web Content Management Scheduled downtime 4pm-5pm Tuesday 23rd of October to facilitate the replacement of a system disk. SharePoint Services No known problems. Position the mouse over the service name for a description of the service.

Status Key
	Warning of planned maintenance		Problems with service
	Operational but at risk		No known problems

Other useful information about our services and how to use then can be found in our How do I ...? section.

Do you have a query or information that you would like to send us?

If you are aware of a service problem which is not currently being reported here, or you want further information about an existing problem, please contact our Advisory Helpdesk, email: advisory@qub.ac.uk, tel.: 90973760. You can also use the facility below to send us your comments or queries.