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Status of Key Services

Information Services makes every effort to have key services available at all times. However, there is always the possibility of some loss of service due to circumstances beyond our control. In the event of any service interruption we will update this page with information on the nature and duration of the interruption.

EmailNo known problemsNo known problems
NetworkNo known problemsNo Known Issues.
WebNo known problemsThe correct link to printing via the web is now: (please update your browsers)
Staff File StoreNo known problemsNo known issues
Student File StoreNo known problemsNo known problems
Queen's OnlineWarning of planned maintenanceFriday 31 July: over the course of the day, users of the Virtual Learning Module sites will be directed to the fully functional and updated new environment. Some students accessing Exam Papers were reporting problems earlier which have now been fixed.

Monday 27 July: due to work upgrading Queen's Online this week, Virtual Learning Module sites will be available but in a read-only mode with reduced functionality. These sites will return to normal at 1pm on Friday 31 July.

To download a resource file during the maintenance period, hover over the file, then select Download a Copy from the item's drop-down menu.

Login to QOL at
Remote Access SystemsNo known problemsNo known problems.
Library SystemsNo known problemsNo known problems
Research ComputingNo known problemsNo known problems.
QsisNo known problems

No known problems.

Login to Qsis at

Web Content ManagementNo known problemsNo known problems.
SharePoint ServicesNo known problemsNo known problems.
iTrent (HR System)No known problemsNo known problems.
Position the mouse over the service name for a description of the service.
Status Key
Warning of planned maintenance Warning of planned maintenance Problems with service Problems with service
Operational but at risk Operational but at risk No known problems No known problems


Follow these links for useful information about our Services and How do I use then.

Do you have a query or information that you would like to send us?

If you are aware of a service problem which is not currently being reported here, or you want further information about an existing problem, please contact our Advisory Helpdesk, email:, tel.: 90973760. You can also use the facility below to send us your comments or queries.


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