Information Services

Queen's Online

Some of the main services which you can access through Queen's Online (QOL) are:

  • Virtual Learning Environment (VLE): This contains your module resources, where you will be asked to submit your coursework, and receive feedback.
  • The Frequently Asked Questions about Queen's Online are essential readng and includes this question: What can I do to stop being prompted for my username and password all the time?  Internet Explorer/Google Chrome and Mozilla FireFox users should follow the quick and easy steps in the 'Preventing Multiple Logins' document (pdf file - 4 pages).  This document shows you how to add SharePoint sites, as Trusted sites. Important Note: With these setting make sure you also have a secure password on your laptop or any other form of mobile device, just in case the laptop is lost or stolen! 
  • Email: On your Queen's Online Home page look for the link My Email, connect to Outlook Web Access (OWA) .  Note: You can also access email directly via
  • Your Filestore known as your Queen's drive - this is where you can store your work and access it from anywhere on the Internet. For example...


1) when in Queen's when you save a Word document you can choose to save it to your Queen's drive.
2) when off-campus log in to Queen's Online and click Files QDrive to access your Queen's Drive.  Find out more about accessing your Queen's Drive off-campus [PDF].

Note: You will require Adobe Acrobat Reader on your computer to download pdf files. This software can be downloaded from the Adobe website.