Information Services

Student Email Service

All undergraduate students and postgraduate taught students have access to email in the cloud, using Microsoft Office 365. Cloud users have access to the latest version, Outlook Web Access (OWA) 2013.

Postgraduate Research students will be moved to the newest version of OWA, OWA 2013 later this academic year. Currently PGRs use OWA 2010.

Log into OWA -

Connect your mobile device to your email account

How to use OWA: Outlook 2013 [15-page PDF] | Outlook 2010 [17-page PDF]

Some important points

  • Office 365: this service provides 25GB of space and Office 365 provides web-based Office applications (Word, Excel, etc); file storage/sharing and communication tools for instant messaging, etc. In the short term students have access only to the email part of Office 365.
  • PG research students have a quota of 1 Gb.
  • You cannot automatically forward emails from your Queen's account to another email account

You are required to read and use your QUB email account to communicate, and receive communication from the University.

Email Address Format
Student email addresses are generated by adding the first letter of each of the student’s given names to the student’s family name and adding to this a 2 digit number. Examples of student email addresses are as follows:

If you get offensive email
If you receive email, the content of which is offensive, threatening, obscene or otherwise "harmful" then do not respond to it, rather report the matter to Please remember to retain the message for investigation.