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Getting Help

Borrower Services Desk in The McClay Library

You can ask for help at the Borrower Services Desks in any of the libraries, from the Enquiry Desks in The McClay Library and from the appropriate subject support team. Full details of the services available at the Borrower Services Desks can be found on the Using the Library webpages.

If you are experiencing computing problems, including access to Queen’s networks and file stores, go to the IT Service Desk in the ground floor atrium area.

A range of computer consumables is also available from the IT Service Desk Shop next to the Help Desk. These include CDs DVDs and printer accessories.

If you want help and advice on the audio-visual and media production services provided by Information Services follow this link.

The Borrower Services Desk in The McClay Library will provide assistance to anyone wishing to use the Language Centre facilities.

Lost property will be kept at the Borrower Services desk in each library.

Getting Help and Advice - a video showing a student's view on how to get help or advice about the Library and IT facilities at Queen's.