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Receiving ILL Items

Articles by Secure Electronic Delivery - The British Library normally delivers the document directly to your email as an Adobe PDF within two working days but may occasionally take longer.

  • SED emails will arrive in your intray from Sender:
  • The document must be downloaded within 30 days of receipt otherwise it will be deleted.
  • The document may only be printed once.
  • You may download only once, but can view it on the same computer for up to 3 years.
  • You cannot forward the document after you have opened it.
  • To download documents you must install the FileOpen plugin and download a test document

Click here for a FileOpen Problem Solving Guide.

Postal Delivery - photocopied articles are posted directly to you.

For loan items, QUB staff and students will receive an email to notify them to collect the item(s) from the Branch Library where they made the request.

HSC staff will either receive a notification to collect the item from the library where the request was made, or the item will be posted to you, depending on your work address.

Restrictions are placed on some material, by the lending library requiring that it be used in the library only.