Pure Support
Pure is the University's new Research Management Information System. Queen's researchers can access the system via their normal University login credentials. To log into Pure, click here.
The Research Policy Office operates a helpdesk facility for users of Pure. Click on the links below to view our support and training materials and browse our FAQs, or contact us direct:
Email: puresupport@qub.ac.uk
Telephone: 028 9097 1139/2531
FAQs:
General information about Pure
- What is Pure?
- What is the Pure Research Portal?
- What is the relationship of Pure to QRIS?
- When will the Research Portal become available?
- Is there a help section in Pure?
- Pure Definitions and Data Scope
- Why should I use Pure?
- Shall I continue to use the Academic CV system?
- What is the role of Pure in the REF submission?
My personal Pure and Research Portal account
- How do I log in to Pure?
- Who has an account in Pure?
- Why are some of my personal details incorrect in Pure?
- Why do I receive e-mails from Pure?
- What is My to-do list, My messages and My Favourites?
- Can somebody enter publications for me and manage my profile?
- How do I edit my Pure profile?
- How do I add links to other websites in my profile text?
- How do I change my photograph on my Pure profile?
- How do I add new activities and impacts to my Pure records?
- How do I add more information to existing Pure records?
Research Outputs/Publications
- What types of research outputs can I enter?
- How do I add new publications to my Pure records?
- How do I set up an automatic scan for my publications?
- How do I edit a publication?
- Can I upload an existing bibliography into Pure?
- Who is responsible for checking the accuracy of bibliographic data?
- Which versions of full-text documents do I upload? What if I'm not sure about the copyright status of publications?
- Why do some QUB academics appear as an 'external author'?
- How do I disclaim an incorrectly assigned publication?
- How do I delete a publication?
- Pure is taking a long time to import my publications. What do I do?
Searching Content
IT/Technical issues
- Which browsers are supported by Pure?
- Can I access Pure from off-campus?
- Why do I get an error message when working with Pure?
The visibility of my content in Pure and the Research Portal
- Who can see my content on Pure and in Research Portal web pages?
- Where is the data stored and is it secure?
