Student Registry Services

Contact Info

Student Registry Services
Student Guidance Centre
University Road
Tel: 02890 97 2727
Fax: 02890 97 2828 
Online Enquiries

Student Smart Cards

For the most up-to-date information regarding the New Student Smart Cards, please visit

If you have lost your card, it is important to:

  • disable the card, go to the “My Smart Card” application within Queen’s Online and select the option to Hotlist A Card
  • report the lost card to the Information Desk (Level 1) in the Student Guidance Centre (email: / telephone: 028 9097 2727).

Please note that:

  • There will be a £10 charge for replacement cards
  • The system records all transactions for a given card. If a new card has to be issued it will contain the balances that were on the previous card at the point that it was reported lost.

If you have found a card, please return it to the Information Desk (Level 1) of the Student Guidance Centre.