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Coronavirus (COVID-19) FAQs

All staff and students are asked to regularly review the FAQs provided in this website section, which is being updated on an ongoing basis with the latest information.

You should also continue to refer to the Public Health Agency website for the latest health advice.

Please note the following important public health guidance announced by the Government on 16 March:

  • If you have a high temperature and/or a new and continuous cough, you and all members of your household must stay at home for 14 days.

Update: 24 March

On 23 March, the Prime Minister made an announcement instructing everyone to stay at home unless absolutely necessary.

The University asks all members of staff and students to follow these instructions. You should not let any concerns about your work or study stop you from doing so. The only exceptions to this are those who are carrying out essential roles that can not be done from home or those directly helping with the effort to tackle the spread of the virus. This includes, but is not limited to, those looking after and keeping essential parts of our campus open, including our student accommodation; staff and students from healthcare subjects involved in transitioning in to the NHS and those working on research directly related COVID-19.

If you are in any doubt whether you should come on to campus then please check with your line manager or course supervisor who should be familiar with the relevant contingency measures in your local Business Continuity Plan.

The University’s Major Incident Team fully appreciates that the implementation of these measures will raise many questions for both staff and students. Please bear in mind that in this fluid and rapidly evolving situation it is not possible to provide answers to all potential questions. We will provide further advice and guidance as soon as possible.

In the interim, please continue to refer to the FAQs below which are being updated as quickly as possible with the latest information.

We have established a call centre for staff and students to try and answer and address any additional questions or concerns. Opening hours are Monday - Friday, 9.00am - 5.00pm, and weekends/bank holidays, 9.00am - 3.00pm

Please refer to this FAQs page in the first instance before calling.

To contact the call centre, please telephone: 028 9244 3498.

If you need personal health advice specifically in relation to COVID-19 (coronavirus), you should call the NHS 111 service or your GP. Please do not attend your GP or emergency department without phoning in advance.

Statement from President and Vice-Chancellor Professor Ian Greer