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General Profile Information
Staff Name
Dr Shirley-Ann Hazlett
Job Title
Senior Lecturer
Location
Riddel Hall Block 3
Room Number
01.005
School
Queen's University Management School
Contact Details
Telephone
+44 (0)28 9097 4402
E-mail
s.hazlett@qub.ac.uk
Publications
Chapter(s)
Title
Book Title
Year
Who wants to be an Entrepreneur? Perceptions of Women towards Entrepreneurship
Promoting Female Entrepreneurship
2006
Journal(s)
Title
Journal Name
Year
The role of operations management in public sector policy and practice alignment: a local government analysis
Production Planning & Control Vol unknown 
DOI
2012
Establishing ex ante public construction supply chain guidelines in the public procurement of Schools' estate
International Journal of Public Sector Management Vol 24 (3) (250-273) 
2011
An Inquiry into the Strategic Operational Role of Performance Management In Local Government
International Journal of Public Sector Management Vol 24 (4) (303-324) 
2011
Absorbing new knowledge in small and medium-sized enterprises: A multiple case analysis of Six Sigma
International Small Business Journal Vol unknown (303-324) 
DOI
2011
An absorptive capacity interpretation of Six Sigma
Journal of Manufacturing Technology Management Vol 21 (624-645) 
2010
Developing a model of innovation implementation for UK SMEs: A path analysis and explanatory case analysis
International Small Business Journal Vol 28 (195-214) 
2010
A Grounded Theory Research Approach to Building and Testing TQM Theory in Operations Management
Omega Vol 36 (825-837) 
DOI
2008
Developing a conceptual model of Lead Performance Measurement and Benchmarking: A multiple Case analysis
International Journal of Operations and Production Management Vol 28 (12) (1153-1185) 
2008
An Exploratory Study of Knowledge Flows: The Case for Public Sector Procurement
Total quality Management and Business Excellence Vol 19(1,2) (57-66) 
2008
From Quality Management to Socially Responsible Organisations: the Case for CSR
International Journal of Quality and Reliability Management Vol 24 (7) (669-682) 
DOI
  
2007
Measuring the Effectiveness of Entrepreneurship Education: A cognitive approach to evaluation
International Journal of Continuing Engineering Education and Lifelong Learning Vol 16 (400-419) 
2006
Legitimising Quality Principles through Critical Incidents in Organisational Development
International Journal of Quality and Reliability Management Vol 23(1) (27-41) 
DOI
  
2006
Theory Building in Knowledge Management: In search of paradigms
Journal of Management Inquiry Vol 14(1) (31-42) 
DOI
2005
Performance Management in the UK Public Sector: addressing multiple stakeholder complexity
International Journal of Public Sector Management Vol 18(3) (256-273) 
DOI
  
2005
A Critical Review of Six Sigma: exploring the dichotomies
International Journal of Organisational Change Analysis Vol 13 (151-174) 
2005
e-Government: The realities of using IT to transform the public sector
Managing Service Quality Vol 13 (445-452) 
2003
Evaluating the Service Quality of Information Services Using a New 'P-C-P' Attributes Model
International Journal of Quality and Reliability Management Vol 18 (900-916) 
2001
A Study of the Transition from IS0 9000 to TQM in the Context of Organisational Learning
International Journal of Quality and Reliability Management Vol 18(2) (142-168) 
DOI
2001
Staff Profile
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