Delivering High Quality Services

• Introduction to the module
• Session One:Project Managment
• Session Two Project managment
• Session Three - Introduction to Clinical Governance
• Session Four - Clinical Governance II
• Session Five - Risk Management in Health and Social Care
• Session Six -Decision Making
• Session Seven-User, Carer and Public perspective
• Session Eight-People and Physical and Resources Management
  • Introduction
  • Human factors In Health Care
  • Cultural Context
  • A comparison with the Aviation Industry.
  • The Human Cost.
  • Emotional Responses to Error.
  • An Alternative Approach
  • A Systems Approach to Error.
  • Aviation Industry
  • Conclusion
  • Resource Management (2)
• Session Nine-User, Carer and Public perspective on quality health and social wellbeing 2
• SessionTen- Budgeting
• Session Eleven- Deductive and Inductive reasoning
• Session Twelve-Clinical Supervison

Week  8   People and Physical and Resources Management.

Aim : Explore the world of Human and Physical Factors  of resource management in Healthcare.

Objectives: By the end of the session the students will be able to:

• Critically appraise resource management in the  delivery of   nursing care.
• Debate online the impact of Human Factors in the management of health care
• Analyse the 3 crucial dimensions of resource management .
• Appreciate critical issues in the deployment of resources and  ensuring equity.
• Plot the development of Human Resource management to its present position in healthcare today.
• Critically evaluate the contribution of effective resource management and its impact on  quality and risk  in patient care.