Delivering High Quality Services

• Introduction to the module
• Session One:Project Managment
• Session Two Project managment
• Session Three - Introduction to Clinical Governance
• Session Four - Clinical Governance II
  • Sustaining and Improving High Standards of Patient Care
  • Patient/service user and public involvement
  • Risk management
  • Clinical effectiveness
  • Use of information
  • Staffing and staff management
  • Clinical audit
• Session Five - Risk Management in Health and Social Care
• Session Six -Decision Making
• Session Seven-User, Carer and Public perspective
• Session Eight-People and Physical and Resources Management
• Session Nine-User, Carer and Public perspective on quality health and social wellbeing 2
• SessionTen- Budgeting
• Session Eleven- Deductive and Inductive reasoning
• Session Twelve-Clinical Supervison

Clinical effectiveness has been actively used to improve the quality of treatments and services since the late 1980s. Health professionals are involved in audits and improvement projects as an integral part of promoting good clinical practice. Clinical effectiveness is reliant on the wealth of expertise, knowledge and skill of those who work with patients and who have an insight and understanding as to how the service works and how it could be improved.

This session will explore each component of clinical governance and how they contribute to the overall agenda of quality care delivery.