Delivering High Quality Services
- Introduction to the module
- Session One:Project Managment
- Session Two Project managment
- Session Three - Introduction to Clinical Governance
- Session Four - Clinical Governance II
- Session Five - Risk Management in Health and Social Care
- Session Six -Decision Making
- Session Seven-User, Carer and Public perspective
- Session Eight-People and Physical and Resources Management
- Session Nine-User, Carer and Public perspective on quality health and social wellbeing 2
- SessionTen- Budgeting
- Session Eleven- Deductive and Inductive reasoning
- Session Twelve-Clinical Supervison
Session Nine-User, Carer and Public perspective on quality health and social wellbeing 2
Objectives-
o To enable the student to critically analyse case studies pertinent to user and carer involvement in health and social care.
o To enable the student to critically analyse the key characteristics which inform the quality of health and social care.
o To enable the student to critically analyse the impact of user and carer involvement in health and social care policy from a UK perspective.
o To enable the student to critically analyse the impact of user and carer involvement in health and social care policy from an international perspective.
You are now familiar with the concepts of service users and carers which were outlined in Session 7. To approach this session remind yourself about what contributes to the quality of health and social care, by revisiting the seven pillars of clinical governance from Session 4. One of the key characteristics is Patient/service user and public involvement and this will be explored further in this session. Firstly it is useful to put the development of the current approach to service user and carer involvement in health and social care, into a historical context. For this we need to look back at the development of the welfare state in the 1940s. The National Health Service and its Social Care partners were established in the blueprint set out in the Beveridge Report in 1942. This post war vision for a future welfare state still influences contemporary policy and engenders much ideological debate about the current and future shape of the welfare state.
Activity 1: Can you identify the five ‘Giants’ Sir William Beveridge sought to eradicate in the 1940s? Jot them down and then proceed to read the next section.
