Student Guidance and Support

Student Guidance Centre
Student Guidance Centre

The School aims to provide you with direct access to academic, administrative and pastoral care throughout your time in medicine.

Two, the Student Guidance Centre website gives access to a wide range of help and advice for students.  Please also click here to see student support leaflet through the portal.

Dr Mark Harbinson is the Academic Lead for Student Affairs which includes pastoral support for students.  For each year of the course there is a Student Support Lead who coordinates ongoing support for students within the year.

If you need to discuss a pastoral support issue your first point of contact should be the Student Support Lead for your year.  The Year Student Support Leads are:

You can also contact the Student Support and Guidance Officer, Perpetua Lewis p.lewis@qub.ac.uk Tel: 028 9097 2453 who can contact Year Student Support Leads and Dr Harbinson on your behalf or signpost to other services within the Centre and the University.

Advisors of Study

The Current Advisors of Study are:

  • Dr David Bell for students in years 1 and 2
  • Professor Pascal McKeown for students in years 3-5

Advisors of Study meet with students in relation to issues such as temporary withdrawal from the course.

Counselling

Life at university can be challenging at times.  While we hope your experience here at Queen's University will be free from any major difficulties, the Counselling Service is here for you anytime you would like to talk in a confidential, non-judgmental and supportive environment.

Counselling sessions are available all year round and are free to all QUB students.  Appointments are normally available within 3 working days, though emergency appointments will try to be accommodated where possible.

How to Make A Counselling Appointment

You can make an appointment by emailing: qubstudents@carecallwellbeing.com or tel: 0808 800 0016 (free from landline and mobile).

Students with Disabilities

The Admissions Office and Disability Services Unit of the University identify applicants who have indicated that they have a disability and where necessary there is consultation with the appropriate subject area. The Disability Services Unit interviews the student prior to commencement of the course and writes to the relevant contact within the school providing information on the type of support required.

The School Disability Officer liaises with other teaching staff including the module co-ordinator in order to set in place the appropriate adjustments.

Returning students with disability are also interviewed by Disability Services at the start of each year to review their support arrangements.

The Disability Officer for Medicine is Dr A Gilliland and students can contact him directly at a.gilliland@qub.ac.uk / Tel: 028 9020 4252 or through the Student Support and Guidance Officer, Perpetua Lewis p.lewis@qub.ac.uk / Tel: 028 9097 2453.

Student Support on Placement

The Sub Deans are responsible for the delivery of teaching and student support within the Trusts.  If you have any difficulties with regard to teaching or you require particular support whilst on placement please contact the relevant sub-deanery office in the first instance.

Equal Opportunities

The Equal Opportunities Unit is on Level 4 of the Administration Building of the University.  The Unit deals with all forms of discrimination: sexual, racial, political, disability or religious.  Equal Opportunity Office:  028 90335139 / 028 90973039 / Fax 028 90324944.

Confidential information/discussion is available from appointed University Harassment Advisors within the Equal Opportunities Unit.

Complaint Procedure

Students who wish to make a formal complaint (not covered under other procedures such as examination review etc) should refer to the University's Student Complaint Procedure.

More information can be found in the: The General Regulations.

The Centre for Medical Education also has additional guidelines for undergraduate medical students who may wish to raise a concern.  The Guidance on Raising Concerns document is available on the medical education portal at https://www.med.qub.ac.uk/portal/documents/RaisingConcerns.pdf