Adding funds to your New Smart Card
The Smart Card operates by having money stored directly on electronic purses on the card (this also means that the card can be used even where there is no network connectivity). Your smart card has a number of purses:
- Personal Cash Purse – this purse is for general use, including printing, photocopying, catering and bursary outlets. You can add money to this purse either using the cash upload machines or through the "My Smart Card" application in Queen's Online using a debit or credit card. The limit on this purse is £150.
- Print and Photocopy Purse – this is a dedicated purse which gives you preferential rates for printing or photocopying – there will be a 20% uplift to the value loaded e.g. £5 taken from your credit/debit card will add £6 into this purse. You can only add money to this purse through "My Smart Card" using a debit or credit card, and you can only use this purse for printing and photocopying. NOTE that students in receipt of a Student Experience Bursary will be able to transfer funds from their Bursary Purse to the Print and Copy Purse. The limit on this purse is £80
- Student Experience Bursary - this purse is updated automatically if the University receives confirmation from the Student Loans Company that you are entitled to a bursary. It can be used for payments in the PEC, QFT, Festival, Language Centre and Careers in the Student Guidance Centre, and purchases from the IS Shop in McClay Library.
Please note that purses have an upper limit as set out above and you cannot add funds that would take your balance above the limit for the purse.
There are two methods of adding funds to your smart card:
- Through the "My Smart Card" application within Queen’s Online (QOL), you can add funds to your Personal Cash Purse, Print and Photocopy Purse or Catering Purse using a credit or debit card.
- Using the cash upload machines in the libraries, you can use cash to add funds to the Personal Cash Purse only.
Using a credit/debit card
To add funds using a credit/debit card, log into Queen’s Online and launch the “My Smart Card” application. “My Smart Card” enables you to select a purse and the amount to be added, and to pay for that using your credit/debit card. This transaction takes place over a secure network connection.
Please note that if you add funds using a credit or debit card, the balance on the smart card will be increased the next time you insert the card into any card reader. The next time you insert your card into a reader the message "Card Being Updated" will briefly display as the new funds are added to the card.You will also receive a transaction confirmation from WorldPay. You should keep this as proof of the transaction.
Using a cash upload machine
Cash upload machines are located near the print/photocopying facilities in the libraries. The machines take both notes and coins and allow you to add funds to the Personal Cash Purse only.
There are two types of machine:
- The machines in the Short Loan area and the upper floors of the McClay Library allow you to add funds to your staff/student card. The steps to adding funds are: insert your card; insert your money (notes or coins); and remove your card when finished.
- The machines in the Extended Hours Reading Room (ground floor) of the McClay Library, in the Medical Library and in the Biomedical Library also allow you to add funds to your staff/student card, but in addition allow visitor cards to be printed. The steps to adding funds to your staff/student card are the same as above, but you must press Stop or Eject to return your card when finished.
Visitor cards cost £2 of which 75p is available for printing or photocopying.
In all cases, instructions are printed on the machines. Please follow these instructions carefully and make sure that you do not remove your card until it has been updated.
