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CMC - Electronic Mail/Computer Conferencing

Please note the following articles and sites may refer to CMC in a narrower sense than that defined on this module - that is they tend to confine CMC to email or email and 'computer conferencing' whereas we have also included video and data conferencing and the WWW in our definition of CMC. 

Look for Computer-Mediated Conferencing (CMC) on the JISC InfoNet "Effective Use of VLEs" [VLE - Virtual Learning Environments], specifically


Microsoft Lync -

WebEx Communications [WEBX -] "powers online meetings, web conferencing, teleconferencing and video conferencing services".


  • Anon, (1998) 'Course-related E-mail: Boon or bane?' Vol 2, February 1998, NODE Networking, [available from  tutor]
  • Berge Z L, Collins M and others - various articles about 'Computer Conferencing', see Look under The MODERATORS homepage then Computer mediated communication [Last Accessed 12/3/13].
  • Brannigan P, Rankin R, Robinson D (2014), 'What is Conferencing - and other issues!', Internal paper, Information services, The Queen's University of Belfast (given out in class)
  • Davis M, Denning, K (1998) 'Learning in virtual space: potential and pitfalls in electronic communication', Centre for Adult and Higher Education, University of Manchester, UK, paper presented at 28th Annual SCUTREA Conference, Research, Teaching and Learning: making connections in the education of adults. [Last Accessed 7/2/13] [available from  tutor].
  • Della Noce D J, Scheffel D L, Lowry M (2014) Questions That Get Answered: The Construction of Instructional Conversations on Online Asynchronous Discussion Boards MERLOT Journal of Online Learning and Teaching, Vol. 10, No. 1, March 2014 
  • Foley McCabe M (1998) 'Lessons from the Field: computer conferencing in higher education., Volume 7, Number, 1 1998, Journal of Information Technology for Teacher Education. This article presents case studies of courses which provide empirical data that challenge many of claims made about computer conferencing [available from  tutor].
  • Morris D Mitchell N, Bell B (1999) 'Student Use of Computer Mediated Communication in an Open University Level 1 Course: Academic or Social?' Journal of Interactive Multimedia Education 1 Sept. 99 (2) [available from  tutor]
  • Porter L (2003) 'Email in the Classroom Workplace', Society of Technical Communication, Proceedings 50th Conference, available from tutor.
  • Vlachopoulos, Panos and Cowan, John (2010) Choices of approaches in e-moderation: conclusions from a grounded theory study. Active Learning in Higher Education, 11 (3). pp. 213-224. ISSN 1469-7874, Official URL is