Programme for
2012/13

Sub Category

Administrative Skills

  • Committee Servicing
    Date: 19 February 2013 Time: 9.30 am - 1.00 pm   Designed for: Staff who have previously attended the course 'Effective Minute Taking' and who service committees, or will do so in the future,...
  • Effective Minute Taking
    Date: 17 January 2013 Time: 10.00 am - 1.00 pm   Designed for: Staff who take minutes at meetings Content: The minute taker's role in the meeting Listening for key points and effective note...
  • Junior Secretarial Skills Programme
    This course is aimed at secretarial and clerical staff in grades 2 and 3 to help them gain knowledge, skills and confidence to provide a professional secretarial service to teams or...
  • Senior Secretarial Skills Programme
    The Senior Secretarial Skills Programme is for those staff who have at least 10 years experience working in Queen's or are in senior grades 4, 5 and 6.  Staff who have previously completed the...
  • Time Management for Support Staff
    Date: 7 March 2013 Time: 10.00am - 1.00pm   Designed for: Support staff but especially those who work in offices.   Content: The need for time and priority management Identifying areas...
  • Writing Skills for Support Staff
    Date: 26 February 2013 Time: 9.30am - 1.00pm   Designed for: University Support Staff   Content: Identifying readers' needs and their level of expertise Making sure you write the right...