Sub Category

Administrative Skills

  •   Date/Time: To be confirmed   Designed for: Staff who have previously attended the course 'Effective Minute Taking' and who service committees, or will do so in the future, and wish to...
  •   Date/Time: To be confirmed     Designed for: Staff who take minutes at meetings   Content: The minute taker's role in the meeting Listening for key points and effective note...
  •    Programmes for Clerical and Secretarial Staff   The Junior Clerical Skills Programme is aimed at clerical staff in grades 2 and 3. Staff will be required to attend each of the...
  •   To be confirmed   The Senior Clerical Skills Programme is for those staff who have at least 10 years experience working in Queen's or are in senior grades 4, 5 and 6.  Staff...
  •   To be confirmed   Designed for: Support staff but especially those who work in offices. Content: The need for time and priority management Identifying areas of time wastage Working...
  •   To be confirmed   Designed for: University Support Staff Content: Identifying readers' needs and their level of expertise Making sure you write the right document Tailoring content to...
  •   To be confirmed   Designed for: Support staff in grades 1 - 6   Aim: To give each individual an understanding of their strengths and potential and how they can harness these to...
  •   Date: 22 November 2017 Time: 10.00 am - 1.00 pm   Overview: This half day course will give staff the knowledge and skills to provide excellent service and meet customer...
  •   New Clerical and Secretarial Staff (Grades 2 - 4) will be required to attend an induction programme within 3 months of commencing their employment with Queen's.  The Induction programme...
  •   Date: 8 November 2017 Time: 9.30 am – 1.00 pm   Designed for: Supervisory Staff in grades 4 - 6   Aim: Develop supervisory staff in building and supporting high performing...
  •   To be confirmed   Designed for: Supervisory Staff in grades 4 - 6   Aim: Give supervisors the knowledge and skills to influence and support the resilience of their team to face the...
  •   Date: 24 November 2017 Time: 9.30 am - 1.00 pm   Designed for: Support staff in grades 1 - 6   Aim: Using games and activities we will encourage staff to make positive steps to...