Programme for
2013/14

Sub Category

Administrative Skills

  • Committee Servicing
      Date: 9 April 2014 Time: 9.15 am - 1.00 pm   Designed for: Staff who have previously attended the course 'Effective Minute Taking' and who service committees, or will do so in the...
  • Effective Minute Taking
      Date: 11 March 2014 Time: 10.00 am - 1.00 pm   Designed for: Staff who take minutes at meetings Content: The minute taker's role in the meeting Listening for key points and effective...
  • Secretarial Skills Programme
      This course is aimed at secretarial and clerical staff in grades 2 and 3 to help them gain knowledge, skills and confidence to provide a professional secretarial service to teams or...
  • Senior Secretarial Skills Programme
      The Senior Secretarial Skills Programme is for those staff who have at least 10 years experience working in Queen's or are in senior grades 4, 5 and 6.  Staff who have previously...
  • Time Management for Support Staff
      Date: 25 February 2014 Time: 9.30 am - 1.00 pm   Designed for: Support staff but especially those who work in offices. Content: The need for time and priority management Identifying...
  • Writing Skills for Support Staff
      Date: 13 February 2014 Time: 9.30 am - 1.00 pm   Designed for: University Support Staff Content: Identifying readers' needs and their level of expertise Making sure you write the...