Sub Category

Administrative Skills

  •   Dates: 2 March 2017   Time: 9.15 am - 1.00 pm   Designed for: Staff who have previously attended the course 'Effective Minute Taking' and who service committees, or will do so...
  •   Dates: 15 November 2016 Time: 10.00 am - 1.00 pm   Venue: Training Room C, 7 Lennoxvale   Designed for: Staff who take minutes at meetings Content: The minute taker's role in the...
  •   This course is aimed at secretarial and clerical staff in grades 2 and 3 to help them gain knowledge, skills and confidence to provide a professional secretarial service to teams or...
  •   The Senior Secretarial Skills Programme is for those staff who have at least 10 years experience working in Queen's or are in senior grades 4, 5 and 6.  Staff who have previously...
  •   Date: 8 March 2017   Time: 9.30 am - 1.00 pm   Venue: Training Room B, 7 Lennxovale   Designed for: Support staff but especially those who work in offices. Content: The need...
  •   Date: 6 February 2017   Time: 9.30 am - 1.00 pm   Venue: Training Room C, 7 Lennoxvale   Designed for: University Support Staff Content: Identifying readers' needs and their...
  •   Date: 31 January 2017 Time: 9.30 – 1.00   Designed for: Support staff in grades 1 - 6   Aim: To give each individual an understanding of their strengths and potential and how...
  • Date: 1 December 2016 Time: 10.00 am - 1.00 pm   Overview: This course provides the basics of customer care taking into account internal and external customers and looking at ways to provide...
  • Date: 8 November 2016 24 May 2017 Time: 9.30 am – 1.00 pm   Designed for: Supervisory Staff in grades 4 - 6   Aim: Develop supervisory staff in building and supporting high...
  • Date: 9 December 2016 Time: 9.30 am - 1.00 pm   Designed for: Supervisory Staff in grades 4 - 6   Aim: Give supervisors the knowledge and skills to influence and support the resilience of...
  • Date: 24 November 2016 Time: 9.30 am - 1.00 pm   Designed for: Support staff in grades 1 - 6   Aim: Using games and activities we will encourage staff to make positive steps to provoke...