Programme for

Course Details

Developing for Success: Negotiation Skills

Event Description


14 May 2013


9.30 am - 4.30 pm


Designed for:

Mid-level managers/leaders and professional specialists in both academic (Grade AC3 and above) and professional support staff groups (Academic related grade 8 and above).



Key areas to be addressed include:

  • Understanding what negotiation is
  • Understanding when it is appropriate to negotiate
  • Appreciating the different approaches to negotiation
  • Understanding the benefits fo influencing others to see your way of thinking
  • Identifying situations when it is appropriate to use negotiation
  • Knowing your own style of negotiation and its advantages and disadvantages
  • Using a staged approach to negotiation
  • Developing skills for conducting effective negotiation conversations

Additional Information PDF: /sites/stdp/coursedetails/infopdffile,249169,en.doc

Aims/Aimed at


To develop staff in the core Queen’s behaviour of negotiating and influencing to achieve win win outcomes.


Booking Information

Register for a course via Queen's Online: click on iTrent Training link in the list of services for staff

Booking URL: Queen's Online
New Course: No
Course Type(s): Leadership, Management and Supervisory
Staff Categories: Academic, Academic Related
Keywords: Negotiation, Negotiate, Influencing, Persuading, Persuasion, Leadership

Course Contact Details

Name: Staff Training and Development Unit
Telephone: 6590/6601