19 April 2016
9.15 am - 1.15 pm
Mid-level managers/leaders and professional specialists in both academic (Grade AC2 and above) and professional support staff groups (Academic related grade 7 and above).
Dealing with emotions at work can be very challenging. If you have a responsibility for managing and leading others, developing skills such as understanding how others react to challenges, showing empathy, and dealing with difficult situations can be beneficial. This course will help you gain insight into understanding your own personal impact as a leader and how to use the most appropriate leadership style for the situation. Key areas to be addressed include:
To develop target audience in the core Queen's behaviour of leading and managing others through self awareness and maintaining successful workplace relationships.
Register for a course via Queen's Online: http://www.qub.ac.uk/qol click on iTrent Training link in the list of services for staff