Course Details

Writing Skills for Support Staff

Event Description



6 February 2017



9.30 am - 1.00 pm



Training Room C, 7 Lennoxvale


Designed for:

University Support Staff


  • Identifying readers' needs and their level of expertise
  • Making sure you write the right document
  • Tailoring content to your readers' needs
  • Getting the message across, using Plain English
  • Ensuring clarity
  • Avoiding common errors of grammar, punctuation and use of English
  • Ten tips for improving readability
  • How to re-read more effectively
  • Editing techniques
  • Compiling a proofreading checklist

Aims/Aimed at

The aim of this course is to provide information on planning, writing and editing memorandums, emails and letters with greater speed, confidence, accuracy and effectiveness.

Booking Information

Register for a course via Queen's Online: - Select the iTrent Training link in the list of services for staff

Booking URL: Queen's Online
New Course: No
Course Type(s): Administrative Skills, Personal and Career Development
Staff Categories: Clerical and Library Assistants, Technical
Keywords: Secretarial, Clerical, Writing Skills, Grammar, Punctuation, Proof reading, Writing style

Course Contact Details

Name: Staff Training and Development Unit
Telephone: 6590/6601