- Staff Training & Development Unit: training@qub.ac.uk, Ext, 6590/6601
- Information Services - IT Training: itcourses@qub.ac.uk, Ext 6189
Date:
5 December 2012
Time:
12.00 pm - 1.30 pm
Designed for:
All staff who want to develop personal coping strategies
Content:
- How we communicate
- Assertive, agressive, passive
- Some simple techniques to be more assertive
Aim:
This short lunchtime session will help staff to communicate assertively by understanding assertiveness better and using simple techniques