Compliments and Complaints
We pride ourselves on our customer care and would be delighted to hear about your positive experiences while living with us.
If there is something we have done great or if a member of staff stood out, please let us know! Email the team on accommodationfeedback@qub.ac.uk Last year, 97% of our residents were satisfied with their experience in Queen’s Accommodation. We hope that you enjoy your experience living with us and you will never have a reason to complain – but if there is something you are not happy with, we would like to put matters right as soon as possible.
Email the teamOur Commitment
How to Make a Complaint