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If your appeal was dismissed by the FSAC and, having considered the reasons given for dismissing your appeal, you remain dissatisfied with the FSAC decision, you may appeal on grounds to the Central Student Appeals Committee (CSAC).  You cannot appeal directly to the CSAC, against the decision of the Board of Examiners.

Students attending China Queen's College (CQC) or INTO Queen's who are seeking to appeal should read the China Queen's College (CQC) and INTO Queen's CSAC Student Guide.

The procedure for appeals by students appealing a decision of the Fitness to Continue in Study Panel differ and those students should contact Academic Affairs on appeals@qub.ac.uk.

Below are answers to your Frequently Asked Questions. However, the full Academic Appeal Regulations (Taught Programmes) can be found here.

 

  • What happens once I have submitted by CSAC appeal?

    Once you have submitted your appeal, you will receive a notification email (to your University email address) confirming receipt of your appeal and explaining the next stage of the appeals process.

    It is important that you check your University email account regularly and read any emails sent to you carefully.

    Shortly following your notification email, you will receive an invitation to present your appeal to the CSAC. This will be sent to your University email address.

  • Who are the CSAC panel members?

    The CSAC is comprised of 4 members of academic staff who volunteer to hear student appeals. Each member will have experience of advising students on progress, assessment and award issues.

    The CSAC panel will not contain a member of staff from your School.

    If you are a student of the Institute of Professional Legal Studies, your CSAC panel will include one member of the Inn of Court of Northern Ireland and one member of the Law Society of Northern Ireland nominated by the Council of Legal Education.

  • Do I have to confirm my attendance?

    Yes, you must confirm whether or not you will attend your CSAC meeting.

    If you fail to confirm whether or not you wish to attend your CSAC meeting by the stated deadline, your appeal will be withdrawn and the decision of FSAC will stand.

  • Do I have to attend the CSAC meeting?

    It is important to attend your CSAC meeting in order to present your appeal to the CSAC panel.

    If you are unable to attend in person, it may be possible to arrange your attendance by Skype or teleconference.

    If you fail to attend your CSAC meeting and do not provide good reason for your non-attendance, the CSAC may consider your case in your absence on the basis of the paperwork alone. The CSAC will determine what it considers to be a good reason but work commitments or holiday arrangements will not normally be considered a sufficient reason to postpone a meeting.

  • Can I bring someone with me to the CSAC meeting?

    You may be accompanied by a:

    • Registered student of the University; or
    • Member of staff of the University or University Chaplaincy; or
    • Staff member or Officer from the Students’ Union.

    If you attend your CSAC meeting accompanied, please note that you will still be expected to answer questions and make your own representations. The individual accompanying you is there to support you, not to represent you.

  • Can I withdraw my appeal?

    Yes, you can withdraw your appeal at any stage of the process.

    If you wish to withdraw your appeal, please email appeals@qub.ac.uk stating your reasons for withdrawing your appeal.

  • What information will the CSAC consider?

    The CSAC will be provided with the following documentation:

    • Your CSAC appeal and any supporting evidence
    • Evidence provided to the FSAC (your appeal to FSAC and the School response)
    • FSAC Record of Outcome detailing the FSAC decision
    • Response from the FSAC Chair (or nominee) if you have cited procedural irregularity as the ground of appeal (if available).

    If the FSAC Chair (or nominee) provides a written response to your CSAC appeal, you will be sent a copy by email in advance of the meeting.

  • What happens at the CSAC meeting?

    The CSAC meeting will follow the following format:

    a. Introductions will be made and the meeting format will be explained.

    b. You will be invited to briefly outline the decision you are appealing against and the grounds on which you are appealing. It may help to prepare a short statement which highlights important points and/or to comment on the School response or the FSAC decision.

    c. The School Representative will be invited to briefly outline the School response to your appeal.

    d. If in attendance, the FSAC Chair will be asked to explain the FSAC decision.

    e. The Committee will then ask questions to clarify some of the issues you have raised in your appeal.

    f. You and the School rep (and the FSAC Chair if in attendance) will be asked for any closing remarks.

     

    CSAC meetings normally take approximately 20 minutes.

  • What are the possible outcomes of my CSAC appeal?

    The CSAC will agree on one of the following outcomes:

    i. Dismiss the appeal, with reasons, and confirm the original decision against which the appeal is made.

    ii. Refer the matter back to the Chair of the Board of Examiners, with or without recommendation.

    iii. Uphold the appeal in part or in full, and may:

    a. Permit the student to re-sit or retake a failed module(s)

      b. Apply, on the student’s behalf, for a concession to the Regulations

        c. Take any other decision deemed by the CSAC to be fair and appropriate in the circumstances.

        The CSAC cannot make academic judgements, i.e. change marks or degree classifications.

      1. How and when will I get the decision of the CSAC meeting?

        Normally, the CSAC decision will be sent to you within 8 working days of the decision being reached.

        The CSAC decision will be sent to your University email address.

        The Committee may invite you to receive your decision letter in person to provide you with the opportunity to discuss the implications of the CSAC decision and any other concerns or issues you may have.

        Please note that the Appeals and Complaints team are unable to respond to individual, ad-hoc requests for FSAC decisions and you will be sent your decision once it has been finalised.

      • What if I am unhappy with the outcome of my CSAC appeal?

        There is no further internal appeal against the decision of the CSAC.

        If you remain unhappy with the process or the outcome, you may submit a complaint to the Office of the Northern Ireland Public Services Ombudsman (https://nipso.org.uk/nipso/). If you wish to submit a complaint to the Ombudsman, you must do so within 6 months of your CSAC outcome.

      • Confidentiality and Data Protection

        All appeals will be treated with the appropriate level of confidentiality, with information being released only to those who need to see it (e.g. for the School’s response).

        In accordance with the Academic Appeal Regulations (Taught Programmes), all information submitted by you and by the School will be shared with the members of the Committee.  You and the School will be sent copies of the information sent to the members of the Committee.  You should not include in your appeal any information which you do not wish to be shared.  You should also ensure that your appeal documentation does not contain any information relating to third parties (e.g. that names or any information by which a third party could be identified have been redacted, unless the third party consents to the information being shared) and the information complies with the University guidance on data protection.

        You may withdraw consent to sharing any information at any time (unless it has already been shared) by contacting Academic Affairs (academic-affairs@qub.ac.uk).