Short-term illness of student. In circumstances where you are unable to seek medical advice, or where it would not be appropriate to seek medical advice e.g. gastroenteritis, flu, food-poisoning, migraine. Self-certification is initially acceptable for this category of exceptional circumstances, up to the maximum self-certification period.
COVID-19 related personal circumstances. A new category of exceptional circumstances has been established to deal with COVID-19 related personal circumstances that may impact students’ academic performance. Self-certification is initially acceptable for this category of exceptional circumstances, up to the maximum self-certification period. This category will cover the circumstances set out below:
- students who are displaying symptoms of COVID-19;
- students who have tested positive for COVID-19 and are unwell (these students should provide a copy of their positive test result notification to support their application);
- students with caring responsibilities for someone with suspected or confirmed COVID-19;
- students with caring responsibilities which have arisen as a result of the pandemic e.g. usual childcare / school is unavailable;
- students whose mental health has been negatively impacted as a result of the COVID-19 pandemic;
- students whose personal or family financial circumstances have been recently negatively affected by COVID-19;
- students who are unable to complete assessments remotely because of a lack of access to computer facilities;
- students who experience technical issues while completing an assessment remotely (in this case, students must have informed their School of their issues as soon as possible following the assessment); and
- students who are self-isolating and, therefore, will miss an on-campus activity/assessment that cannot be conducted remotely or if they need to access specialist resources for a summative assessment that are only available on campus, which will have a negative impact on their academic progress.
This list is not exhaustive.
Death of a close relative or friend. ‘Close’ means parent or guardian; partner or spouse; child or sibling. A death certificate, an order of service, a letter confirming the death from an independent person or other proof of death (e.g. a death notice in a newspaper) should be submitted. The death of another family member will be considered on a case-by-case basis, and proof of the impact that this has had on you may be required e.g. engagement with support services.
Serious illness of student. An unforeseen incapacitating illness or medical condition. This includes breaks and serious sprains to the normal writing hand/arm. Medical certification must be provided, self-certification is not acceptable, although existing medical evidence e.g. hospital discharge note, appointment letters, will be acceptable. Long-term or chronic illnesses or medical conditions are not considered as exceptional circumstances and will not, therefore, be dealt with under the Exceptional Circumstances Procedure. If you suffer from a chronic or on-going illness or medical condition, you should contact Disability Services for advice (see below ‘What about long-term illness or disability?’). You may be entitled to ‘reasonable adjustments’ to assist your study.
Please note that if you experience severe pain which is affecting your ability to study or your academic performance, you should inform your School or Student Wellbeing, even if you have not received a diagnosis of an illness or condition (for example, severe back pain which is later diagnosed as sciatica). It is the pain which is impacting on your ability to sleep, study or attend an examination - not the diagnosis. Evidence would be required for an exceptional circumstances application. This can be existing medical evidence e.g. physiotherapy appointment letter, prescription.
Serious illness of a close relative. See notes above for definition of ‘close’. Detailed medical evidence of your relative’s illness is not required. These will be considered on a case-by-case basis. You should provide confirmation that your relative has been ill and proof of the impact that this has had on you may be required e.g. engagement with support services.
Hospitalisation. Documentation e.g. discharge note, confirming the hospitalisation will be required.
Acute Personal/Emotional Circumstances. Supporting evidence e.g. evidence of engagement with counselling or existing medical evidence will be required.
Victim of Crime. A written statement of events which is supported by written evidence from the police and/or appropriate medical professional (or equivalent) will be required.
Financial Problems. Stress brought on by acute financial concerns. It is the stress brought on by the financial problems which may be considered as exceptional circumstances, rather than the financial circumstances themselves. Evidence of engagement with support or medical services will normally be required. It is your responsibility to maintain a proper balance between work and study.
Serious personal disruption. Divorce; fire; burglary; serious assault; jury service, serious childcare difficulties. Corroborating evidence in relation to your circumstances must be provided.
Pregnancy-related illness or stress. Pregnancy is not in itself considered to be an exceptional circumstance. However, illness, stress, anxiety or upset related to a pregnancy may be considered. Documentation confirming the pregnancy-related illness or stress must be provided e.g. existing medical evidence. This also includes the stages following childbirth. Anxiety or stress suffered by a student about the pregnancy of a partner may also be considered in certain circumstances.