Qsis Support Desk
The Qsis Support Desk is the first point of contact for all student system queries/issues. We are available 09:00 - 17:00 Monday - Friday.
Our email is firstname.lastname@example.org or we can be contacted on 028 9097 2884
Qsis for New Users
All administrative users of Qsis need to attend the Fundamentals Part 1 training. These courses are held monthly - usually on the first Tuesday of the month in the morning. The course is followed up by Fundamentals Part 2 - Student Records essentials training/workshop six weeks later.
Some areas of Qsis require staff to complete a SharePoint form. Only some staff have access to these sites. Please contact Qsis Support by email if you require access to any of these sites.
The Qsis Support Team provides documentation materials for Qsis for staff and students. Documents include Solution sheets, slides, training material, FAQs and the annual E&R Manual.
Qsis Fundamentals (formerly Basics) is provided monthly with a follow up session six weeks later. All other Qsis training is provided according to the academic calendar. Training is generally provided 1-2 weeks prior to the users needing to use that particular functionality in Qsis. Beginners and refreshers are usually provided for all functionality. Occasionally when new functionality is released, users are required to attend compulsory training.