Support & Training

Qsis Support Desk

The Qsis Support Desk is the first point of contact for all student system queries/issues. 

Our email is studentsystemssupport@qub.ac.uk or we can be contacted on 028 9097 2884

Contact Details  |  Services |  Staff  |  Feedback


Qsis for New Users

All administrative users of Qsis need to attend the Fundamentals Part 1 training.  These courses are held monthly  - usually on a Tuesday morning.  The course is followed up by Fundamentals Part 2 training/workshop six weeks later.  Documentation and simulations in this section contain information for novice users on navigation and terminology.  

  |  Simulations  |  Training  |  FAQs


SharePoint Requests

Some areas of Qsis require staff to complete a SharePoint form.  Only some staff have access to these sites.  Please contact Qsis Support by email if you require access to any of these sites.

Report Request  |  Withdrawal/Leave of Absence Request UG/PGT |  Withdrawal/Leave of Absence Request PGR  |  Access (Security) Request  |  ComGen Request


Qsis Documentation

The Qsis Support Team provides documentation materials for Qsis for staff and students.  Documents include Solutions sheets, Slides, training material, Qsis Updates, FAQs and the E&R Manual.  Simulations are provided across the system. 

Solutions & Summary Sheets  |  Training Material E&R Manual 2016  |  FAQs  |  Glossary  |  Simulations  |  Qsis Updates   


Qsis Training

Qsis Fundamentals (formerly Basics) is provided monthly with a follow up session six weeks later.  All other Qsis training is provided according to the academic calendar.  Training is generally provided 1-2 weeks prior to the users needing to use that particular functionality in Qsis.  Beginners and refreshers are always provided for all functionality.  Occasionally when new functionality is released, users are required to attend compulsory training.

Fundamentals  |  Course Catalog  |  Grading & Completion  |  AA  |  E&R  |  Enrolment  |  Advisor of Studies | Training Evaluation Form | Location of the Training Room