Support & Training

Qsis Support Desk

The Qsis Support Desk is the first point of contact for all student system queries/issues. 

Contact Details  |  Feedback

Qsis for New Users

All administrative users of Qsis need to attend the Fundamentals Part 1 (previously called Basics) training.  These courses are held monthly.  The course is followed up by Fundamentals Part 2 training/workshop six weeks later.  Documentation and simulations in this section contain information for novice users on navigation and terminology.  

Documentation  |  Training  | 

SharePoint Requests

Some areas of Qsis require staff to complete a SharePoint form.

Report Request  |  Withdrawal/Leave of Absence Request UG/PGT |  Withdrawal/Leave of Absence Request PGR  |  Access (Security) Request  |  ComGen Request

Qsis Documentation

The Qsis Support Team provides documentation materials for Qsis for staff and students.  Documents include Solutions sheets, Slides, training material, Qsis Updates, FAQs and the E&R Manual.  Simulations are provided across the system. 

Solutions & Summary Sheets  |  Training Material E&R Manual 2018   |  Simulations  |   

Qsis Training

Qsis Fundamentals (formerly Basics) is provided monthly with a follow up session six weeks later.  All other Qsis training is provided according to the academic calendar.  Training is generally provided 1-2 weeks prior to the users needing to use that particular functionality in Qsis.  Beginners and refreshers are always provided for all functionality.  Occasionally when new functionality is released, users are required to attend compulsory training.

Fundamentals  |  Grading & Completion | Training Evaluation Form | Location of the Training Room