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Maintenance Services are responsible for the delivery of building structure and services repair and maintenance, including reactive repairs and emergency callout. The service is delivered by both in-house staff and contractors. 

Critically the section is also responsible for ensuring that the University is compliant with all statutory legislation covering legionella, electrical installations, emergency light testing, insurance inspections, gas systems, pressure systems, lifts and local exhaust ventilation.

The EstatesServices Quality Committment (SQC) sets out the standard services available from the Estates Directorate with regards to maintenance, together with additional services and charges. The SQC, which has been developed following a consultative process involving representatives from Schools and Directorates, is designed to provide greater transparency in respect of all Estates services and charges.