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Staff Survey

Our Staff Engagement Ethos
At Queen’s University, we strongly support positive and proactive staff engagement to fulfil our People First promise that we will become a ‘True Listening Organisation’. We adopt an approach to staff engagement which is based on trust, integrity, and reciprocal communication.

What is Staff Engagement?
“Employee Engagement is a workplace approach resulting in the right condition for all members of the organisation to give their best each day, committed to their organisation’s goals and values, motivated to contribute to organisational success, with an enhanced sense of their own well-being”

(Engage for Success)

Our Approach to Staff Engagement

We have continued to build upon how we engage with our staff using a number of innovative approaches.

One of the ways we measure our staff engagement is through our Institutional Staff Survey, which provides us with really useful information on how our people are experiencing work during key ‘touchpoints’. The results tells us how our staff feel about the organisation and the results have been used to drive improvement through the development of the 2019 Staff Survey Institutional Actions at institutional and local level.

Following a recent review of our listening activity at Queen's, we have partnered with our new survey provider, People Insight, and have moved to a Pulse Survey approach. Recognising the value of checking in with employees on a regular basis, our Pulse Surveys enable us to quickly assess the views and opinions of staff on a specific topic, issue or initiative through a short, targeted survey and quickly take action based on the feedback provided. Pulse Surveys are an essential part of our approach to listening to and engaging with staff to understand their experience and inform decision-making.

The first Pulse Survey ran between Monday 18 January 2021 and Friday 5 February 2021. This survey was designed in the context of our changing working environment as we respond to the COVID-19 pandemic and sought to understand how staff are feeling, how we can best support you and to inform how teaching and research is delivered. For more information and to view the results and recommendations, visit the Staff Pulse Survey page

Our Staff Forum, established in 2018, represents all of our employees and focuses on areas which impact on the employee experience. Through the Staff Forum, we ensure our staff have a genuine voice and can co-create solutions to address issues identified through our survey activity. The Staff Forum has been instrumental in engaging with employees to gather feedback that has shaped for example, the Appraisal review, launch of PDR and Academic Progression. Forum members also worked to support the 2019 Staff Survey and gathered the feedback required to help create the Staff Survey Institutional Action Plan.

Here is an update on the 2019 Staff Survey Institutional Actions.