As part of our refreshed Learning and Development offer, administrative support staff can now access a range of Administrative Skills, structured around the two strands of Fundamental and Advanced courses.

Designed to ensure staff are empowered to complete their job effectively, these flexible programmes are made up of a series of half-day sessions including topics aimed at developing practical skills relevant to the role such as customer service, note taking and supporting meetings. They also offer skills development around PA Skills, contributing in meetings and providing feedback to others.

This flexible range of learning courses is designed for staff in clerical and administrative support roles and will be offered two-three times each year. Discuss your learning priorities, and agree with your line manager, the most appropriate sessions to support you in your role and to meet your development needs. Courses include: