Preventing an Always on Culture and Meeting Burnout
As a result of the ongoing pandemic, many of our colleagues are currently working from home or splitting their time between home and on campus. In addition, some colleagues are working unusual patterns outside of their traditional working hours to balance their work and home responsibilities. This hybrid approach to work means there have been changes to how we communicate and interact, with the majority of meetings taking place online via Zoom, Teams or some other online platform. In addition, we are sending more emails, and these are often sent outside of traditional working hours.
These changes to how we work may create an ‘always on’ working culture which means added stress and workload for colleagues through back-to-back online meetings or for those who feel pressured to continually check for emails and respond to these as they are received. Feedback provided via the Staff Pulse Survey 2021 and the QGI COVID-19 Lockdown Survey highlighted the impact of working during lockdown on workload and wellbeing.
We want to avoid adopting working practices that can have a negative impact on our workplace culture and instead ensure our colleagues remain well connected and productive while prioritising their health and wellbeing and reducing the likelihood of burnout and fatigue. You will find tips and guidelines below about good meeting and email practice. It is recommended that all teams and colleagues across Queen’s review these guidelines and have a discussion within your team about what works best for you. Our leaders and managers are encouraged to champion this approach to work, leading by example and modelling responsible working practices and culture.