The Service is for

Staff

Service Description

Information Services provides the following video services:

  • Production of educational video resources
  • Production of marketing video resources 
  • Production of information videos
  View our promotional video for Theology
  View some samples of our work
  View our promotional video for staff

Video resources are shot using high definition cameras. Our productions are kept entirely in full High Definition, meaning that your video stays in the highest quality possible.

The completed video can be compressed for publication to a range of platforms including DVD, web ready files, high quality files, YouTube (if requested).

Video production projects incur a charge of £90 per day.

Training is available to help staff wishing to take on their own video production projects.

Click on the links on the right of this page to find out more about the video production service. 

Contact Details

For all Video production queries, or to book a Video production project contact the Video Production Unit Manager,

Sub-Services

  • Video production Advice
  • Video Production Training

Additional Support Information

Service Hours

Video production support is provided during working hours 09:00 - 17:00. Support can be provided outside these core times, but may incur additional cost.

Support Hours

The Service is supported from 09:00 - 17:00, Monday to Friday, except for Public and agreed Queen’s holidays. Details of which can be found at http://go.qub.ac.uk/holidays.

Service Owner

Randall Thompson, Assistant Director (Information Services)
r.thompson@qub.ac.uk or Tel. +44 289097 6184

None specific but will support any noted customer critical periods.

Queen’s Information Services is committed to providing excellent customer service and has put in place a standard response time for all Incidents & Requests (Available Separately). Any Incidents or Requests in relation to the Service will be responded to within the agreed timeframe. Please note that these response times refer to normal supported hours. Outside of these agreed response times, the agreed escalation points are as follows:

Level One escalation

Video Production Units Manager
aj.mckittrick@qub.ac.uk or Tel: +44 289097 6155

Level Two escalation

Randall Thompson, Assistant Director (Information Systems)
r.thompson@qub.ac.uk or Tel. +44 289097 6184

Level Three escalation

Seamus Doyle, Director (Information Services Director)
s.doyle@qub.ac.uk or Tel. +44 289097 6346