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Detailed information about using your smart card is via Smart Card Services. Information about acquiring a student experience bursary is described in the University Bursaries page.

FAQs

  • What services can I pay for using my Student Smart card?

    Services include printing, photocopying and Library fines. You can also use your card in the Students’ Union Shop, the Welcome Centre, the Computer Shop in The McClay Library and for food in all catering outlets.

    If you receive a Student Experience Bursary, you can use your Smart Card for:

    • Purchase of Books
      • Books can be directly purchased in the pop up Blackwell’s store in the Students’ Union; Alternatively books can be ordered on line at: Blackwell's Online 
      • Books can either be purchased using a debit/credit card, or reserved and paid for
        using the bursary or personal cash purse on your student card. You can do this by using one of the kiosks in the McClay, MBC, Medical Libraries or the Students’ Union Foyer. Note: These kiosks can still be used to pay for library fines.
    • Payment in the PEC, QFT, the Language Centre (The McClay Library), Careers (Student Guidance Centre), ECDL, Computer Shop (The McClay Library) and certain ‘educational’ items in the Students’ Union Shop.
    • Money from the bursary purse can be transferred to the Print & Copy purse to enable it to be used for printing and photocopying. You can do this using the Smart Card application on Queen’s Online. 

    Please Note: To ensure the University know you are eligible for a bursary and will add it to your card, you need to have checked the box on the student loan form to allow the Student Loan Company to share financial information with the University.

  • How do I gain access to my Student Experience Bursary?

    If you are eligible to receive it (The University will receive confirmation from the Student Loan Company), the Student Experience Bursary will then be added automatically to your smart card – Student Experience Bursary Purse.

    Please Note: In the year of graduation you should use all the money in the bursary purse by the end of July as it will be removed after this date.

  • How can I keep track of how much I have in my Student Experience Bursary purse?

    When you insert your smart card into a card reader attached to a bursary reader, it displays any balance you have in your Bursary Purse. If you do not have any funds in your Bursary Purse, then it displays any balance in your Personal Cash Purse - the value for the Bursary purse will be preceeded by 'Subsidy'.

    You can also press the “?” key on the reader to toggle between the display of your Bursary Purse balance and your Personal Cash Purse balance.

  • What happens to any money remaining in my Student Experience Bursary purse?

    Any unspent money on your Bursary will remain on your card for use in the next academic year. For students that will not be returning, any unspent money on the Bursary is transferred to the Student Hardship Fund.  You will not be able to spend any money on your bursary once you have graduated.

  • How do I transfer money from my Bursary to my Print and Copy purse?

    Money can be transferred from your bursary to your Print and Copy purse using the QOL Smart Card Appapplication in Queen's Online