FAQs

Questions about IT facilities

Where are the Student Computing Areas (SCAs) located?

I am registered with Disability Services. What additional support is available?

What do I do if I forget my password?

Where can I save my files?

Can I access my Q: drive off-campus?

How can I connect to the wireless network?

Can I access my emails on my smart phone?

Can I forward my emails to another email account?

How do I pay for printing?

There’s a queue at the nearest printer! Can I use another?

Can I print from my laptop?

Can I print in colour?

How can I get a poster printed?

How do I upload my assignment through Queen’s Online?

Where can I buy reduced-priced software?